Baggage Handler - Part Time

Transdev; Columbus (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is looking for a dedicated Part Time Baggage Handler to join their team in Columbus. This role involves providing operational oversight, assisting passengers with baggage, and ensuring safety during service operations. Ideal candidates will possess strong customer service skills and a valid driver's license, with the ability to lift heavy baggage. Enjoy a supportive work environment that values safety and teamwork, while benefiting from flexible shifts and various health benefits. If you're passionate about customer service and looking for a rewarding part-time opportunity, this position is perfect for you.

Benefits

Medical benefits

Dental benefits

Vision benefits

Paid time off

Paid sick time

Paid holidays

401k or similar retirement plan

Qualifications

• High school diploma or equivalent required; technical degree preferred.
• 2 years of customer service experience and valid driver's license needed.

Responsibilities

• Oversee on-road service and assist passengers with baggage loading/unloading.
• Provide customer support and respond to service-related inquiries.
• Assist in emergency situations and reconcile passenger counts.

Skills

Customer service skills

Problem solving skills

Verbal communication skills

Interpersonal skills

Ability to lift 50 lbs

Education

High school diploma or equivalent

Technical degree

Job description

Transdev in Columbus, Ohio via Columbus Airport is hiring a Part Time Baggage Handler to provide operational oversight, day-to-day operational needs, and assist passengers in need, and with loading/unloading of baggage from the bus. We are seeking customer service-oriented professionals who are dedicated to safety.

Transdev is proud to offer:

CBA Position:

Position Subject to Collective Bargaining Agreement:

1. $18.00 / hour
2. Part Time
3. Available Shift hours are 6:00am-2:30pm (2-3 days a week)

Benefits for this role may include Medical, dental and vision benefits, Paid time off, Paid sick time, Paid holidays, 401k or similar retirement plan.

Key Responsibilities:

1. Oversees on-road service by tracking trip performance measures, route began on time, performance, incidents, etc.
2. Provides customer support by responding to questions/concerns regarding schedules, lost items, timing, and general service challenges. Assists passengers in need, and with loading/unloading of baggage from the bus.
3. Assists in emergency situations for vehicle operators, act as liaison between drivers, management, and emergency services.
4. Reconcile physical passenger counts and electronic count from the bus systems if equipped.
5. Other duties as assigned by GM or Direct Supervisor.

Qualifications:

1. High school diploma or equivalent.
2. Valid driver's license.
3. Technical degree preferred.
4. ADA knowledge.
5. Baggage handling experience.
6. 2 years customer service experience.
7. Excellent verbal, interpersonal skills, email, and phone skills.
8. Problem solving skills.
9. Excellent customer service skills.
10. Ability to lift a minimum of 50 lbs.

Physical Requirements:

1. Must be able to work shifts or flexible work schedules as needed.
2. The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
3. Work environment will be a combination of both indoors and outdoors.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace.

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

Job Category: Operations Support

Job Type: Part Time

Req ID: 4692

Pay Group: UD5

Cost Center: 55368