Backup & Storage Engineer (Commvault/NetBackup/Veeam)

Gruve

San Francisco (CA)

In loco

USD 105.000 - 145.000

Tempo pieno

2 giorni fa

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Descrizione del lavoro

Gruve is seeking a skilled L2 System Administrator to support enterprise backup and storage infrastructure. You will handle backup administration, storage provisioning, incident resolution, capacity monitoring and disaster recovery testing to ensure data protection and SLA compliance.

Collaborating with L1/L3, Server, VMware, Database, Network and Security teams, you will maintain availability, monitor capacity, troubleshoot backup failures, and optimize performance across SAN, NAS and related

Competenze

3–6 years of experience in enterprise backup administration, storage operations and infrastructure production support.
Hands-on experience in enterprise backup and/or storage operations.
Experience with backup platforms such as Commvault, NetBackup, Veeam or equivalent.
Knowledge of backup policies, schedules, retention, backup failures and restore procedures.
Understanding of SAN, NAS, storage provisioning, LUNs, zoning and storage capacity management.
Troubleshooting skills across backup agents, connectivity, storage paths, performance and capacity.
Knowledge of backup validation, recovery procedures and disaster recovery fundamentals.
Experience with enterprise monitoring tools and ServiceNow or equivalent ITSM platforms.
Understanding of ITIL Incident, Problem, Change and Request Management.
Experience in SLA-driven enterprise production operations and 24x7 support.
Ability to analyze logs, document findings and elevate complex issues effectively.

Mansioni

Provide L2 support for backup incidents, job failures, alerts and service requests.
Administer and troubleshoot enterprise backup platforms such as Commvault, NetBackup, Veeam or equivalent tools.
Investigate failed backups, missed schedules, agent issues, connectivity failures and backup performance problems.
Monitor backup job status, success rates, retention compliance and backup capacity.
Execute approved restore and recovery requests for files, virtual machines and supported workloads.
Support backup policy configuration, schedule changes, client onboarding and agent management.
Validate backup completion and coordinate recovery testing and disaster recovery activities.
Escalate complex backup platform issues and data protection risks to L3 SMEs.