Backroom Merch & Customer Experience Associate

TJX; Torrington (CT); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid parental leave

Job summary

TJ Maxx in Torrington, CT, part of TJX Companies, is hiring to deliver a great customer experience and keep the store clean and welcoming. You may work in different areas to help meet business needs and support merchandising standards.

The role emphasizes excellent customer service, adherence to procedures, and collaboration with peers to achieve goals while maintaining a safe store environment. Flexible scheduling is available.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Ability to multi-task.
• Ability to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.
• Adhere to all operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple areas to support business needs.
• Accurately ring customer purchases and returns and handle cash per procedures.
• Promote credit and loyalty programs.
• Prepare merchandise for the sales floor following standards.
• Participate in store recovery and maintain store cleanliness.
• Support shrink reduction goals and safety practices.
• Comply with labor laws and store policies.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Adaptability

Physical stamina

Teamwork

Retail experience

Job description

TJ Maxx in Torrington, CT, part of TJX Companies, is hiring to deliver a great customer experience and keep the store clean and welcoming. You may work in different areas to help meet business needs and support merchandising standards.

The role emphasizes excellent customer service, adherence to procedures, and collaboration with peers to achieve goals while maintaining a safe store environment. Flexible scheduling is available.