Background Screening QA Auditor: Data Integrity & Compliance

Rozgoo; Nashville (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Checkr is seeking a QA Specialist to safeguard the integrity of Truework verifications by auditing HR reports and outreach workflows for accuracy and compliance. You will apply QA rulesets and assess adherence to outreach cadences across channels, improving verifier satisfaction and on-time delivery.

You will collaborate with Outreach and Transcription teams to resolve discrepancies, coach to standard work, and help reduce rework over time.

Qualifications

• Attention to detail with structured note-taking and the ability to cite evidence for each QA finding.
• Experience with QA, operations auditing, or compliance in data-sensitive environments.
• Familiarity with QA concepts, rulesets, and outcomes.

Responsibilities

• Audit completed verification reports against QA rulesets, validating identity and entity matching, field completeness, internal consistency, and reasonableness of data.
• Execute Outreach QA reviews on randomized samples of manual-source verifications (email, fax, phone, third-party providers), ensuring actions are logged and cadence expectations met.
• Use validator findings to confirm required fields are populated and flag illogical data.
• Document QA outcomes precisely (pass, soft fail, hard fail, warning) with evidence and rule references.
• Collaborate with Outreach and Transcription team leadership to resolve discrepancies and reduce repeat errors.
• Support SLA and KPI attainment by reviewing queued items and escalating risk when needed.

Job description

Checkr is seeking a QA Specialist to safeguard the integrity of Truework verifications by auditing HR reports and outreach workflows for accuracy and compliance. You will apply QA rulesets and assess adherence to outreach cadences across channels, improving verifier satisfaction and on-time delivery.

You will collaborate with Outreach and Transcription teams to resolve discrepancies, coach to standard work, and help reduce rework over time.