Background Screening Agent

Software Guidance & Assistance, Inc. (SGA, Inc.); Wilmington (DE); Hybrid; USD 28,000 - 50,000; Part time

Job summary

Software Guidance & Assistance, Inc. (SGA, Inc.) is seeking a Background Screening Agent for a contract assignment in Wilmington, DE.

The role is hybrid with four days onsite, focusing on HR operations, onboarding, background screening, and employee compliance in a high-volume, regulated setting. The ideal candidate will demonstrate attention to detail, sound judgment, and strong communication skills to manage sensitive information and maintain processes within established controls.

Qualifications

• Experience managing background screening, onboarding, compliance, verification, or other employee lifecycle processes.
• Strong attention to detail and the ability to accurately handle high-volume, process-driven work.
• Sound judgment when reviewing information, identifying risks, and escalating appropriately.
• Excellent communication skills and the ability to work directly with candidates, employees, and stakeholders.
• A continuous improvement mindset and examples of streamlining processes or improving the user experience.
• Experience working in complex or highly regulated environments where confidentiality and documentation are important.

Responsibilities

• Oversee background screening, onboarding, and compliance within the employee lifecycle.
• Maintain accurate documentation and uphold confidentiality in line with regulations.
• Work with candidates, employees, and stakeholders to ensure timely processing and issue resolution.

Skills

Background screening

Attention to detail

Judgment

Communication

Process improvement

Regulated environment

Job description

Software Guidance & Assistance, Inc., (SGA), is searching for a Background Screening Agent for a contract assignment with one of our premier investment management clients in Wilmington, DE. This is a hybrid role with 4 days per week onsite.

The ideal candidate will have experience in HR Operations, onboarding, background screening, employee compliance, or a similar operational environment where attention to detail, process adherence, and strong judgment are critical. This team manages a high volume of sensitive and regulated work, so candidates should be comfortable working within established controls while maintaining a strong client service mindset.

Required Skills:

• Experience managing background screening, onboarding, compliance, verification, or other employee lifecycle processes.
• Strong attention to detail and the ability to accurately handle high-volume, process-driven work.
• Sound judgment when reviewing information, identifying risks, and escalating appropriately.
• Excellent communication skills and the ability to work directly with candidates, employees, and stakeholders.
• A continuous improvement mindset and examples of streamlining processes or improving the user experience.
• Experience working in complex or highly regulated environments where confidentiality and documentation are important.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/.

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.