Backflow and Cross Connection Coordinator

National Forum for Black Public Administrators (NFBPA); Carrboro (NC); On-site; USD 48,000 - 72,000; Full time

Job summary

Orange Water and Sewer Authority in Carrboro, NC seeks a Backflow and Cross Connection Coordinator to manage regulatory compliance programs and oversee backflow testing operations. The role involves coordinating with field staff, reviewing development plans, and maintaining essential compliance systems.

The successful candidate will have a high school diploma, three years of related experience, and the ability to obtain necessary Backflow Tester and ORC certifications, plus a valid NC driver’s

Qualifications

• High school diploma or GED with relevant training and at least three years of related experience.
• Ability to obtain Backflow Prevention Assembly Tester and ORC certifications.
• Valid NC driver's license.
• Knowledge of plumbing, backflow, and cross-connection control regulations.
• Familiarity with Cityworks is preferred.

Responsibilities

• Oversee Backflow and Cross Connection Program and other assigned regulatory compliance programs to ensure compliance with federal, state and local requirements.
• Surveys of customer water services determine the possible degree of hazard for water and sewer system contamination or pollution.
• Monitor, document, and track new installations, repairs, replacements, or change of use through direct, internal and local municipal online permitting outlets. Conduct Site Inspections of completed installation for compliance and update GIS with backflow location and details.
• Responds to customer inquiries regarding Backflow and Cross Connection Program.
• Review development plans and permits with applicants to verify existing and new installations to ensure compliance with OWASA Backflow Cross-Connection Control Manual, Ordinance for the Control of Backflow and Cross Connections, and/or NC Plumbing Code requirements.
• Maintains BSI System (OWASA’s compliance tracking vendor).
• Coordinate with Distribution System Operator in Responsible Charge (ORC) and Customer Service team to monitor and enforce OWASA's backflow testing policies, investigate potential violations, and promote compliance.
• Serve as a backup for answering customer calls with documenting service-related questions, and dispatching field staff as needed.

Skills

Backflow prevention knowledge

Regulatory compliance

Customer communication

Project management

Education

High School diploma

Tools

Cityworks

Job description

Backflow and Cross Connection Coordinator

Orange Water and Sewer Authority

Posted: 29-Jul-26

Location: Carrboro, North Carolina

Type: Full Time

Salary: $47,838-$71,756

Categories Water Services

Preferred Education High School

Key Responsibilities

• Oversee Backflow and Cross Connection Program and other assigned regulatory compliance programs to ensure compliance with federal, state and local requirements.
• Surveys of customer water services determine the possible degree of hazard for water and sewer system contamination or pollution.
• Monitor, document, and track new installations, repairs, replacements, or change of use through direct, internal and local municipal online permitting outlets. Conduct Site Inspections of completed installation for compliance and update GIS with backflow location and details.
• Responds to customer inquiries regarding Backflow and Cross Connection Program.
• Review development plans and permits with applicants to verify existing and new installations to ensure compliance with OWASA Backflow Cross-Connection Control Manual, Ordinance for the Control of Backflow and Cross Connections, and/or NC Plumbing Code requirements.
• Maintains BSI System (OWASA’s compliance tracking vendor).
• Coordinate with Distribution System Operator in Responsible Charge (ORC) and Customer Service team to monitor and enforce OWASA's backflow testing policies, investigate potential violations, and promote compliance.
• Serve as a backup for answering customer calls with documenting service-related questions, and dispatching field staff as needed.

Position Qualifications

• High school diploma or GED, plus some specialized schooling, training or course work with at least three years of relevant experience to include a thorough understanding of plumbing, backflow prevention, and cross-connection control principles; and one year of experience managing a similar project or program.
• Ability to obtain Backflow Prevention Assembly Tester and ORC certifications.
• Valid NC driver's license.
• Familiarity with local, state, and federal regulations related to water quality and cross-connection control.
• Ability to clearly explain technical information to a diverse audience, including property owners and contractors.
• Preference for Cityworks experience.

About Orange Water And Sewer Authority

Water and Sewer Utility

Connections working at Orange Water and Sewer Authority

More Jobs from This Employer

https://careers.nfbpa.org/jobs/22462902/backflow-and-cross-connection-coordinator