Back Office Medical AssistantMust be Bilingual

PHOENIX FAMILY MEDICAL CARE PLLC; United States; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Job summary

PHOENIX FAMILY MEDICAL CARE PLLC is looking for a Medical Assistant to support patient care in a family practice. Responsibilities include assisting with patient intake, administering injections, and educating patients on treatment and home care. Candidates should have a high school diploma, medical assistant certification, and organizational skills to maintain patient records. Experience in a medical office is preferred. The role emphasizes compassionate care, effective communication, and technical skills with EHR systems.

Qualifications

• Understanding of medical terminology, procedures, and office equipment.
• Ability to interact effectively with patients, physicians, and other staff members.
• Excellent organizational skills to manage patient records, appointments, and medical supplies.
• Proficiency with Electronic Health Record (EHR) systems and office software.
• Ability to provide empathetic care to patients in a family practice.

Responsibilities

• Assist with patient intake and record vital signs.
• Prepare patients for examinations and ensure comfort.
• Administer injections and assist in minor procedures.
• Educate patients on medications and treatments.
• Update and maintain accurate patient records.

Skills

Medical Knowledge

Communication Skills

Organization

Technical Skills

Compassion and Empathy

Education

High school diploma

Certification as a Medical Assistant (CMA, RMA, or equivalent)

Tools

Electronic Health Record (EHR) systems

Office software

Job description

Benefits

• 401(k)
• 401(k) matching

Key Responsibilities

Patient Care

• Assist with patient intake, including recording vital signs (blood pressure, temperature, weight, pulse) and medical histories.
• Prepare patients for examinations by assisting them with changing into gowns, positioning them, and ensuring they are comfortable.
• Take and record patient symptoms and concerns to communicate with the physician.

Clinical Tasks

• Administer injections, prescribed treatments under the supervision of the physician.
• Perform basic laboratory tests and collect specimens for analysis (e.g., blood, urine).
• Assist in minor procedures and treatments, such as wound care,and dressing changes.
• Sterilize medical equipment and ensure proper infection control procedures are followed.

Patient Education

• Educate patients on medications, treatments, and home care instructions as directed by the physician.
• Provide information on lifestyle changes and health management for chronic conditions.

Medical Record Management

• Update and maintain accurate patient records in the Electronic Health Record (EHR) system.
• Document clinical observations and communicate with the healthcare provider regarding patient status.
• Ensure patient records are organized and kept confidential in accordance with HIPAA regulations.

Lab and Diagnostic Tests

• Schedule and prepare patients for lab tests, X-rays, or other diagnostic procedures.
• Collect specimens for diagnostic tests as required by the physician.

Inventory Management

• Keep track of medical supplies, reorder items when necessary, and ensure stock is always maintained.

Assist with Scheduling and Follow-up

• Assist patients with scheduling follow-up appointments or referrals to specialists as directed by the physician.
• Follow up with patients regarding lab results, test follow-ups, and appointment reminders.

Skills and Qualifications

• Medical Knowledge: Understanding of medical terminology, procedures, and office equipment.
• Communication Skills: Ability to interact effectively with patients, physicians, and other staff members.
• Organization: Excellent organizational skills to manage patient records, appointments, and medical supplies.
• Technical Skills: Proficiency with Electronic Health Record (EHR) systems and office software.
• Compassion and Empathy: Ability to provide empathetic care to patients, especially in a family practice setting where patients of all ages are seen.

Required Qualifications

• Certification: Certification as a Medical Assistant (CMA, RMA, or equivalent) is often required.
• Education: Typically requires a high school diploma, and many positions prefer completion of a formal Medical Assistant program.
• Experience: Experience working in a medical office, preferably in a family practice setting, is helpful.

This role is essential to a well-functioning family practice, as it combines clinical skills with administrative support, allowing physicians to focus on patient care while ensuring that office operations are efficient and organized.