Back Office Coordinator

Methodist Health System; Celina (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Dormont Manufacturing Co in Celina, Ohio, is seeking a Back Office Coordinator who will assist the Office Manager with operations for facilities with 5 or more physicians. This role requires strong communication and discretion, along with a minimum of 2 years of back office or nursing experience.

The position involves maintaining confidentiality, advising staff, managing training, and supporting clinic operations. Join a dedicated team focused on optimal patient care.

Qualifications

• Strong communication skills with consistent incorporation of judgement and discretion.
• Previous minimum of 2 years in a back office within a medical setting or two years nursing experience.

Responsibilities

• Maintain the strictest confidentiality; performs all Medical Assistant duties as required.
• Assist the Office Manager in developing and implementing clinical policies and procedures.
• Advise Office Manager of problems and concerns and participate in problem solving.
• Advise and delegate duties to back office staff members as assigned.
• Monitor education certifications of nursing staff to assure legislative compliance.
• Responsible for pharmaceutical handling system upgrade and compliance.
• Schedule monthly back office staff meetings.
• Assist with problems in diagnostic and procedural coding.
• Attend meetings and perform other duties as assigned by the Office Manager.
• Assist in care and upkeep of department equipment and supplies.
• Complete projects assigned by Office Manager in a timely and effective manner.
• Participate in interviewing applicants for hiring decisions.
• Train MAs and maintain training materials.
• Participate in continuing education to maintain professional competence.
• Perform lead duties for optimal patient flow and customer service.
• Work with staff members to achieve quality patient care.
• Support clinic efficiency and cohesion.
• Follow established policies and procedures.

Skills

Strong communication skills

Judgement

Discretion

Education

Minimum of 2 years in a back office or nursing experience

Job description

Your Job: The Back Office Coordinator will assist the Office Manager with operation and management duties for facilities with 5 or more physicians.

Job Requirements

• Strong communication skills with consistent incorporation of judgement and discretion.
• Previous minimum of 2 years in a back office within a medical setting or two years nursing experience.

Job Responsibilities

• Maintain the strictest confidentiality; performs all Medical Assistant duties as required.
• Assist the Office Manager in developing and implementing clinical policies and procedures.
• Advise Office Manager of problems and concerns in the facility and participate in problem solving.
• Advise and delegate duties to back office staff members as assigned.
• Monitors education certifications of nursing staff to assure legislative compliance.
• Responsible for pharmaceutical handling system upgrade and compliance.
• Schedule monthly back office staff meetings.
• Assists with problems in diagnostic and procedural coding.
• Attends meetings and performs other duties as assigned by the Office Manager.
• Assists in care and upkeep of department equipment and supplies, including calibration and record keeping in accordance with current policy and procedures.
• Complete projects assigned by Office Manager in a timely and effective manner.
• Participates in interviewing applicants and provides information to Office Manager for hiring decisions and employee performance evaluations.
• Trains MAs and others, serves as a resource to other clinical STAFFnd maintains training and orientation material for MA's and others.
• Participates in continuing education and other appropriate activities to maintain professional competence.
• Performs lead duties for back-office staff to ensure optimal patient flow and excellent customer service in accordance with company policies, practices and procedures.
• Works with other staff members to foster a team approach to achieve the highest quality of patient care and staff cooperation.
• Supports the clinic efficiency and cohesion.
• Follows established policies and procedures.