Back of the House Team Member

Chick-fil-A; New York (NY); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Fun work env

Flexible scheduling

Learning from Leaders

Growth opportunities

Scholarships

Competitive pay

Job summary

Chick-fil-A in New York is opening January 2027 and seeks Team Members to deliver high-quality food and a welcoming guest experience. You will learn from an experienced Operator and restaurant leaders while growing personally and professionally in a fun, fast-paced environment.

Positions include full-time and part-time schedules with opportunities for advancement, scholarship options, and competitive pay. You’ll be part of a team dedicated to excellence and guest satisfaction.

Qualifications

• Consistent and reliable.
• Cheerful and positive attitude.
• Loves serving and helping others.
• Customer service oriented.
• Strong interpersonal skills.
• Detail-oriented.
• Able to multi-task.
• Works well independently and in a team environment.
• Be willing and able to work a flexible schedule.
• Have the ability to lift and carry 50 pounds on a regular basis.
• Have the ability to stand for long periods of time.

Responsibilities

• Prepare and serve safe, high-quality, craveable food with speed, accuracy, and consistency.
• Take ownership of your assigned position and maintain a strong sense of urgency throughout the shift.
• Anticipate product, stocking, and operational needs and take initiative without waiting to be asked.
• Maintain proficiency in trained kitchen positions and continuously work to expand your knowledge and skills.
• Communicate product needs, bottlenecks, food quality concerns, and equipment issues promptly.
• Maintain a clean, organized, stocked, and inspection-ready kitchen at all times.
• Protect food safety and quality standards and never knowingly serve a product that does not meet expectations.
• Support Team Members and contribute to a culture of teamwork, accountability, hustle, and excellence.
• Receive coaching positively, take responsibility for mistakes, and consistently apply feedback.
• Complete required training and stay knowledgeable of menu, product, and operational changes.
• Follow all Chick-fil-A safety, appearance, operational, and restaurant standards.
• Complete opening, closing, cleaning, and other duties as assigned.

Skills

Reliability

Customer service

Teamwork

Interpersonal skills

Multi-tasking

Flexibility

Stamina

Job description

This Location Will Open in January 2027

At Chick-fil-A, being a Team Member is more than just a job, it's an opportunity to grow, make an impact, and be part of something meaningful. Working alongside an independent Owner/Operator, Team Members gain valuable skills and experiences that extend far beyond the restaurant. Each day is an opportunity to care for others, grow personally and professionally, and contribute to a team committed to excellence. Our Team Members take pride in creating remarkable experiences, serving high-quality food, and making every guest feel genuinely welcomed, valued, and cared for.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Back of House Team Member Responsibilities:

• Prepare and serve safe, high-quality, craveable food with speed, accuracy, and consistency.
• Take ownership of your assigned position and maintain a strong sense of urgency throughout the shift.
• Anticipate product, stocking, and operational needs and take initiative without waiting to be asked.
• Maintain proficiency in trained kitchen positions and continuously work to expand your knowledge and skills.
• Communicate product needs, bottlenecks, food quality concerns, and equipment issues promptly.
• Maintain a clean, organized, stocked, and inspection-ready kitchen at all times.
• Protect food safety and quality standards and never knowingly serve a product that does not meet expectations.
• Support Team Members and contribute to a culture of teamwork, accountability, hustle, and excellence.
• Receive coaching positively, take responsibility for mistakes, and consistently apply feedback.
• Complete required training and stay knowledgeable of menu, product, and operational changes.
• Follow all Chick-fil-A safety, appearance, operational, and restaurant standards.
• Complete opening, closing, cleaning, and other duties as assigned.

Qualifications and Requirements:

• Consistent and reliable
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 50 pounds on a regular basis
• Have the ability to stand for long periods of time

30-Day Introductory Training and Evaluation Period

All new hires begin with a 30-day introductory training and evaluation period. During this time, we evaluate attendance, punctuality, attitude, coachability, teamwork, guest service, speed, accuracy, cleanliness, communication, and ability to meet restaurant standards.

Continued employment is based on successful completion of this introductory period, business needs, and compliance with all applicable laws.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.