Back of House Specialist — Elevate Guest Experience

Geronimo Hospitality Group; Indianapolis (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Discounts

Paid Time Off

Training & Development Opportunities

401K

Medical Benefits

24/7 Online Care

Pet Insurance

Job summary

Geronimo Hospitality Group is seeking a Back of House Specialist in Indianapolis to maintain and clean public areas and support housekeeping operations. You will assist with deliveries, guest room cleaning after hours, and liaise with the executive housekeeper on supplies and linen control.

The role requires attention to detail, strong organizational skills, and a customer-focused approach to ensure guests have a memorable stay. Training opportunities and a team-driven environment are offered.

Qualifications

• High school diploma or equivalent.
• Houseman/housekeeping and customer service experience, strong organizational skills, and attention to detail.

Responsibilities

• Clean and sanitize assigned public areas in accordance with company policy.
• Assist front desk associates with deliveries to guest and meeting rooms and the cleaning of guest rooms after hours.
• Assist the executive housekeeper as needed with deliveries, cots, cribs, trash, etc.
• Ensure hotel equipment such as carts, vacuums, and other housekeeping equipment are maintained properly and secured.
• Provide excellent customer service that goes above and beyond to the hotel’s guests.

Skills

Customer service

Attention to detail

Organizational skills

Education

High school diploma

Tools

Vacuum cleaner

Linen cart

Job description

Geronimo Hospitality Group is seeking a Back of House Specialist in Indianapolis to maintain and clean public areas and support housekeeping operations. You will assist with deliveries, guest room cleaning after hours, and liaise with the executive housekeeper on supplies and linen control.

The role requires attention to detail, strong organizational skills, and a customer-focused approach to ensure guests have a memorable stay. Training opportunities and a team-driven environment are offered.