Back-of-House Inventory & Fulfillment Specialist

Clouditude Dispensary; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Clouditude Dispensary in New York seeks a reliable Fulfillment Associate to support back-of-house operations in a fast-paced, highly regulated retail environment.

This role focuses on accurate order fulfillment, inventory management, and strict adherence to procedures to ensure compliance with regulatory standards. The candidate should be organized, dependable, and capable of working under time pressure, including evenings and weekends.

Qualifications

• High school diploma or equivalent required.
• Ability to follow detailed procedures and work accurately under time pressure.
• Strong attention to detail and organizational skills.
• Familiar with computers, POS systems, and inventory tracking systems.
• Capacity to take feedback and constructive criticism.
• Attendance and punctuality are essential.
• Flexible regarding work schedule, including evenings, weekends and holidays.

Responsibilities

• Fulfill customer orders generated through the POS system.
• Retrieve products from secure inventory storage according to order tickets and specifications.
• Verify product type, quantity, batch, and labeling prior to packaging.
• Flag and report discrepancies, shortages, or product issues to supervisors immediately.
• Assist with receiving, intake verification, and proper storage of products.
• Maintain accurate product placement and organization within secure storage areas.
• Support daily inventory maintenance, cycle counts, and audits as assigned.
• Follow chain-of-custody, tracking, and documentation procedures (including Metrc-related workflows where applicable).
• Ensure products are handled, stored, and transferred in full compliance with regulatory and company standards.
• Maintain clean, organized, and compliant fulfillment and storage areas.
• Keep fulfillment stations stocked with necessary packaging and supplies.
• Follow safety, sanitation, and security protocols at all times.
• Communicate clearly with supervisors, FOH staff, and delivery teams regarding order readiness and inventory issues.
• Perform other operational tasks as assigned by store leadership.

Skills

Attention to detail

Organizational skills

Computers/POS usage

Time management

Feedback-oriented

Attendance & punctuality

Flexibility with schedule

Education

High school diploma or equivalent

Tools

POS systems

Inventory tracking systems

Job description

Clouditude Dispensary in New York seeks a reliable Fulfillment Associate to support back-of-house operations in a fast-paced, highly regulated retail environment.

This role focuses on accurate order fulfillment, inventory management, and strict adherence to procedures to ensure compliance with regulatory standards. The candidate should be organized, dependable, and capable of working under time pressure, including evenings and weekends.