Back-of-House Fulfillment Specialist

Macy's, Inc.; Raleigh (NC); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Employee discounts

Paid time off

Job summary

Macy’s, Inc. is seeking a Fulfillment and Receiving Colleague to support store operations, maintain inventory accuracy, and ensure a smooth customer experience. You’ll handle receiving, stocking, order fulfillment, and curbside delivery, contributing to overall store performance.

This role emphasizes teamwork, attention to detail, and a commitment to exceptional customer service in a fast-paced retail environment. Flexibility with hours is required, including weekends.

Qualifications

• Must be able to read and understand employment policies and safety rules/procedures in English.
• Able to greet customers and resolve issues with a positive attitude.
• Comfortable with standing, lifting, and moving as part of daily tasks.

Responsibilities

• Receive and organize merchandise and assist with stockroom tasks.
• Pick, pack, and process trailers; retrieve orders for customers.
• Deliver orders curbside and ensure Ready on Time for BOPIS orders.

Skills

Flexibility in schedule

Customer service mindset

Effective communication

Teamwork

Job description

Macy’s, Inc. is seeking a Fulfillment and Receiving Colleague to support store operations, maintain inventory accuracy, and ensure a smooth customer experience. You’ll handle receiving, stocking, order fulfillment, and curbside delivery, contributing to overall store performance.

This role emphasizes teamwork, attention to detail, and a commitment to exceptional customer service in a fast-paced retail environment. Flexibility with hours is required, including weekends.