Back/Front Counter Sales

NEXTRAN CORPORATION; West Palm Beach (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Disability Insurance

Medical and Dependent Care FSA

401(k) Retirement Plan with Match

Company-Paid Holidays

EAP

Job summary

Nextran Corporation is hiring for a Counter Parts Sales role at our West Palm Beach location. The associate will assist customers in selecting parts, answer calls with quotes, and process orders with accuracy while ensuring excellent service across retail and shop channels.

Responsibilities include stock retrieval, order processing, and supporting sales staff. Strong interpersonal skills, computer proficiency, and a high school diploma are required; Associates degree and related experience are a

Qualifications

• 1 year of experience in parts counter sales or an equivalent Associates degree plus experience in the industry.
• Strong interpersonal and communication skills.
• Computer proficiency.
• High School Diploma; Customer-focused approach.

Responsibilities

• Assist customers in selecting required parts in a friendly, professional manner.
• Answer phone calls and provide price quotes and information.
• Process orders, invoices, and payments for retail and shop customers.
• Pull and fill parts from stock and locate out-of-stock items.
• Support Outside Sales Representatives with orders.
• Ensure invoices and charges are correctly applied to service orders.

Skills

Interpersonal skills

Communication

Computer proficiency

Customer focus

Trust and integrity

Effective communication

Time management

Decision making

Education

High School Diploma

Associates degree + 1 year experience

Job description

Location: 360 S Military Trail
West Palm Beach, FL, 33415

Are you looking to further develop your profession into a career? Are you driven by opportunity?

Nextran Truck Centers is hiring!

Our Employees Benefit from:

Career Paths || Network of 30 Dealerships || Disability Insurance || Paid Time Off (2wks 1st year) || Nextran Paid Life Insurance

Family Centered Values || Medical and Dependent Care FSA || 401(k) Retirement Plan with Match || Company-Paid Holidays || EAP

Great Medical, Dental, & Vision Benefits || Social Responsibility Opportunities || 28+ Years of Industry Experience || Professional Growth

The Counter Part Sales is responsible for selling parts to all customers over the counter, through the shop, or on the phone in a friendly and efficient manner.

• Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Answer phone calls, providing price quotes and other information.
• Provide and high level of service to internal and external customers.
• Pull and fill orders from stock.
• Locate out-of-Stock parts from outside sources and submit emergency orders as needed.
• Follow up on Back ordered parts.
• Replenishes assigned inventory.
• Assists Outside Sales Representatives with their orders.
• Makes sure all internal requests for parts are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization.
• Ensure that all charge sales are signed by the customer.
• Ensure that all customers receive their copy of the invoice.
• Issue credit for parts returned, ensuring that the original invoice, or its number is available so that purchase and pricing can be verified.
• Make over the counter and telephone sales, invoice customers, and take payments.
• Assist customers in part selection, provide technical information, and advice.
• Suggest possible add-on items as appropriate.
• Promote sales by telephone, mail, and email.
• Keep counter areas clean and uncluttered.
• Other duties, as assigned.

Skills and Qualifications

• 1 year of experience in parts counter sales, or an Associates degree and 1 year of experience in the industry.
• Strong interpersonal and communication skills
• Computer proficiency
• High School Diploma
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Decision quality - Making good and timely decisions that keep the organization moving forward

Notice Regarding Job Posting Scams

We are aware that fraudulent job postings and recruitment scams are becoming more common. Please be advised that legitimate communications from our company will only come from official company email addresses and through our verified hiring platforms.

We will never ask candidates to provide payment, purchase equipment, or share sensitive personal or financial information (such as bank account details or Social Security numbers) during the initial application or interview process.

If you receive a suspicious message claiming to represent our company, please do not respond or provide any information. Instead, report the communication to us through our official website or apply directly through our verified job postings.

Your safety and privacy are important to us, and we encourage all applicants to remain vigilant when searching for employment opportunities.

We are a network of commercial truck dealerships committed to providing the best products and services through highly skilled associates who are focused on delivering the lowest life-cycle cost to our customers. Spanning the Southeast and Midwest United States, we provide sales, parts, and service for several leading brands, including Mack, Volvo, Isuzu, GMC, Ford, Hino, and Kalmar Ottawa. EEO Employer