B5 Operations Lead (A3, 2nd Shift)

DHL Express; Erlanger (KY); On-site; USD 70,000 - 95,000; Full time

Job summary

DHL Express is seeking an Operations Lead at the CVG Hub in the greater Cincinnati area to establish and execute policies for the movement of cargo through the hub. You will ensure processes meet customer and internal requirements while maintaining efficiency and safety.

The role requires leading training for new hires, coordinating shifts, and guiding teams across unload/primary/smalls operations. Strong communication and multi-tasking are essential.

Qualifications

• Experience with training within the Unloads, Primary and Smalls area.
• Leadership skills and ability to multi-task across teams.
• Strong communication and technical literacy.

Responsibilities

• Receives and processes packages/freight within the hub.
• Issues documents verifying the training progress for departments.
• Oversees training to ensure compliance with company standards.
• Manages multiple employees and coordinates shift coverage.
• Identifies non-conforming or dangerous goods cargo.

Skills

Leadership

Training

Computer skills

Research

Communication

Professional appearance

Flexible shift

Job description

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

CVG Hub Operations Leads are responsible for establishing and executing the policies and procedures necessary to manage the physical movement of outbound or inbound cargo within, into, and out of the hub. The Operations Lead ensures that the entire process meets customer and internal requirements and is completed in an organized, efficient and safe manner.

Tasks & Accountabilities

• Receives and process packages/freight within the hub.
• Issues documents verifying the training process to applicable department(s).
• Ensures the training of each employee meets company standards of each department during package/freight processing.
• Works close with new hires and track the progress of each employee.
• Ability to multi-task and direct multiple employees.
• Identifies and segregates non-conforming and dangerous goods cargo.

Skills & Qualifications

• Experience with training within the Unloads, Primary and Smalls area
• Leadership skills
• Computer skills
• Research Skills
• Good communication skills
• Professional Appearance
• Flexible shift required
• Previous Unload/Primary/Smalls knowledge preferred

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.