Unloads Operations Manager (L3, 3rd Shift)

DHL Express; Erlanger (KY); On-site; USD 60,000 - 90,000; Full time

Job summary

DHL Express is seeking a 3rd shift Operations Manager for the CVG Hub in Erlanger, Kentucky. This role leads the safe, timely processing of air express cargo, directs quality control, and enforces policies to meet customer and internal requirements.

Responsibilities include supervising 2-5 staff, coordinating hub operations, and ensuring compliance with DHL, hub, gateway and government standards while maintaining accurate warehouse records and communications with key control centers.

Qualifications

• 4+ years in logistics or related field
• Minimum 2 years of supervisory/managerial experience
• BS/BA degree preferred with prior supervision
• Advanced MS Word & Excel skills

Responsibilities

• Manages Hub operational activities to ensure safe, timely and cost effective processing of air express cargo.
• Implements and directs quality control program for all operational areas.
• Establishes, monitors, and revises policies, procedures, and service standards for hub operations.
• Directs and ensures compliance with DHL policies and government regulations.
• Maintains a record-keeping system for hub warehouse operations (volume, damages, safety incidents, productivity).
• Communicates with systems operations control, load control, facilities maintenance, sort, ramp, gateway and US Customs.
• Oversees the loading and unloading of ULDs.
• Supervises identification and segregation of non-conforming and dangerous goods; informs the appropriate department.
• Manages 2-5 subordinates; hiring, coaching, training and development of staff.

Skills

Logistics & operations

Supervisory experience

Strong communication skills

People development / coaching

Flexibility in schedule

Education

BS/BA degree

Tools

MS Word

MS Excel

Job description

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

We currently have need for a 3rd shift Operations Manager at our CVG Hub in Erlanger, Kentucky. This position will be responsible for establishing and executing the policies and procedures necessary to manage the physical manipulation of express cargo within, into, and out of the CVG hub in a safe but expedited manner while ensuring that the entire process meets customer and internal requirements.

Key Responsibilities:

• Manages and coordinates Hub operational activities to ensure the safe, timely and cost effective processing of air express cargo freight.
• Implements and directs quality control program for all operational areas.
• Establishes, monitors, and revises policies, procedures, and service standards for hub operations.
• Directs and ensures compliance with established DHL corporate, hub, gateway and airline policies, procedures and standards in accordance with government regulations.
• Establishes and maintains a record keeping system for all hub warehouse operations regarding volume, damages, safety incidents, productivity, etc.
• Communicates with some or all of the following: systems operations control, load control, facilities maintenance, sort, ramp, gateway and US Customs to ensure efficient and safe operation of the hub.
• Oversees the loading and unloading of ULDs
• Supervises the identification and segregation of non-conforming and dangerous goods cargo and informs the applicable department according to proper processes and procedures.
• Manages 2-5 subordinates; responsible for hiring, coaching, training, and developing staff.

Skills & Qualifications:

• 4 year's experience in logistics, transportation, warehouse or industry related field preferred
• Minimum 2 (two) years of supervisory/managerial experience required
• BS/BA (preferred) with previous supervisory experience
• Advanced Level Skills in MS Word and Excel
• Strong communication (oral and written) skills
• Able to develop and promote personnel
• Candidates should expect that flexibility will be needed in their work schedule

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.