Tug Dispatch Lead (A3, 3rd Shift)

DHL Network Operations (USA), Inc.; Erlanger (KY); On-site; USD 55,000 - 85,000; Full time

Job summary

DHL Network Operations (USA), Inc. in Erlanger, KY is seeking a Tug Dispatch Lead to establish and execute training policies for the movement of cargo through hubs, ensuring compliance with customer and internal requirements in a safe, efficient manner.

You will train hub personnel, monitor progress, and coordinate with new hires to maintain high performance. This on-site role requires leadership, strong communication, and flexibility to cover rotating shifts.

Qualifications

• Minimum 5 years Tug Dispatch operations experience.
• Experience with training employees is helpful.
• Strong leadership and communication skills.
• Computer skills (Microsoft office).
• Professional Appearance
• Flexible shift required

Responsibilities

• Training for the employees that processes packages/freight within the hub
• Issues documents verifying the training process to applicable department(s)
• Ensures the training of each employee meets company standards of each department during package/freight processing
• Works closely with new hires and tracks the progress of each employee’s training
• Ability to multi-task and direct multiple employees

Skills

Leadership

Training

Communication

Microsoft Office

Job description

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment — to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

The Tug Dispatch Lead is responsible for establishing and executing and training the policies and procedures necessary to manage the physical movement of inbound or outbound cargo within, into, and out of the hubs. The position ensures that the entire process meets customer and internal requirements and is completed in an organized, efficient and safe manner.

Key Responsibilities:

• Training for the employees that processes packages/freight within the hub
• Issues documents verifying the training process to applicable department(s)
• Ensures the training of each employee meets company standards of each department during package/freight processing
• Works closely with new hires and tracks the progress of each employee’s training
• Ability to multi-task and direct multiple employees

Skills & Qualifications:

• Minimum 5 years Tug Dispatch operations experience
• Experience with training employees is helpful
• Strong leadership and communication skills
• Computer skills (Microsoft office)
• Professional Appearance
• Flexible shift required

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.