B2B Tech Communications & Customer Advocacy Intern

Austin Community College; Boston (MA); Hybrid; USD 20,664 - 34,440; Part time

Benefits offered by this job

Structured onboarding and mentorship

Hands-on project ownership

Collaborative office environment

Job summary

A leading higher education institution is seeking a Communications & Customer Advocacy Intern in Boston for a 10-week hybrid internship starting June 1, 2026. Responsibilities include drafting customer advocacy materials, maintaining tracking systems, and supporting social media efforts. Ideal candidates are rising seniors or second-year master's students in relevant fields, equipped with strong communication skills and organization. Enjoy a collaborative work environment contributing to impactful projects and gaining marketing insights.

Qualifications

• Rising Senior undergraduate or rising 2nd year Master's student graduating after December 2026.
• Demonstrated experience with communications or marketing projects.
• Comfortable in a collaborative, cross-functional environment.

Responsibilities

• Draft and support development of customer advocacy assets.
• Maintain customer reference tracking systems.
• Coordinate logistics for customer engagement initiatives.

Skills

Strong written and verbal communication skills

Ability to manage multiple deadlines

Highly organized

Collaborative team player

Education

Bachelor's in Communications, Public Relations, Marketing, or related field

Tools

CRM platforms (e.g., Salesforce, HubSpot)

Analytics or reporting tools

Job description

A leading higher education institution is seeking a Communications & Customer Advocacy Intern in Boston for a 10-week hybrid internship starting June 1, 2026. Responsibilities include drafting customer advocacy materials, maintaining tracking systems, and supporting social media efforts. Ideal candidates are rising seniors or second-year master's students in relevant fields, equipped with strong communication skills and organization. Enjoy a collaborative work environment contributing to impactful projects and gaining marketing insights.