Customer Experience & Social Media Intern: Startup Trailblazer

Sprout Labs, Inc; Boston (MA); Hybrid; USD 20,311 - 24,328; Part time

Benefits offered by this job

Paid internship

Direct mentorship from leaders

Exposure to startup operations

Job summary

A dynamic startup in Boston is offering a part-time Customer Experience and Social Media Intern position. This hybrid internship allows you to work closely with company leadership while gaining firsthand startup experience. Responsibilities include customer onboarding, social media management, and collaborative project involvement. The role requires patience, empathy, and a technology-friendly mindset, with a commitment to social media engagement. A monthly stipend of $2,000 is offered, with flexible hours and a minimum commitment of three months.

Qualifications

• Comfortable engaging with tech tools.
• Experience in customer-facing roles is a plus.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Onboard new customers and provide responsive support.
• Deliver light technical assistance and troubleshoot issues.
• Manage social media calendar and ensure timely posts.
• Capture and share customer feedback for product improvement.
• Collaborate on cross-functional projects.

Skills

Patience

Empathy

Tech comfort

Curiosity and eagerness to learn

Self-starter mentality

Tools

HubSpot

Aircall

Slack

Job description

A dynamic startup in Boston is offering a part-time Customer Experience and Social Media Intern position. This hybrid internship allows you to work closely with company leadership while gaining firsthand startup experience. Responsibilities include customer onboarding, social media management, and collaborative project involvement. The role requires patience, empathy, and a technology-friendly mindset, with a commitment to social media engagement. A monthly stipend of $2,000 is offered, with flexible hours and a minimum commitment of three months.