B2B Key Account Growth Manager

FLOWERS.com Inc.; Columbus (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

The Corporate Sales Key Account Manager at 1-800-Flowers.com, Inc. will manage a portfolio of business accounts with annual spend under $10K, focusing on increasing order size, frequency and long-term value.

You will build proactive relationships, employ a consultative sales approach, and collaborate with internal teams to ensure order execution and customer satisfaction, using Salesforce and standard tools.

Qualifications

• 2–4+ years of B2B sales or account management experience.
• Experience growing revenue within an assigned book of business.
• Proven ability to grow revenue and manage multiple accounts.
• Strong customer relationship and follow-up skills.
• Experience using Salesforce or similar CRM tools.
• Proficiency in MS Word, Excel, Teams and PowerPoint.

Responsibilities

• Manage and grow a portfolio of business accounts under $10K spend.
• Increase order frequency and average order value.
• Maintain regular contact via phone, email, and meetings.
• Execute account growth strategies after handoff from outside sales.
• Identify opportunities to expand gifting programs across departments.
• Be primary contact delivering high service level and responsiveness.
• Use Salesforce to manage pipeline activity and notes.
• Collaborate with internal teams to ensure order accuracy and satisfaction.

Skills

Account management

Relationship building

Communication skills

Time management

Problem-solving

Education

High School diploma or GED

Bachelor’s degree preferred

Tools

Salesforce

MS Word

Excel

Teams

PowerPoint

Job description

The Corporate Sales Key Account Manager at 1-800-Flowers.com, Inc. will manage a portfolio of business accounts with annual spend under $10K, focusing on increasing order size, frequency and long-term value.

You will build proactive relationships, employ a consultative sales approach, and collaborate with internal teams to ensure order execution and customer satisfaction, using Salesforce and standard tools.