B2B Inside Sales & Service Specialist

DNOW; Carson (CA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Vacation program

Employee assistance program

Job summary

DNOW, a MRC Global company, seeks a Sales & Service Representative to handle B2B customer service through the PVF order process. You will create and enter quotes, process orders, and resolve customer issues to maximize value and drive margins.

The role focuses on responding to quotes, processing orders, and maintaining strong customer relationships to support safety and financial performance.

Qualifications

• 1+ year in a customer-facing role or inside sales.
• Post-secondary education in technical/trade fields is considered an asset.

Responsibilities

• Respond to customer requests for quotes by sourcing products from the company's inventory or purchasing them externally.
• Build quotes that create value for the customer and profitability for MRC Global.
• Identify and pursue sales opportunities to contribute to overall sales growth.
• Utilize company systems to create quotes, process orders, and manage POs.

Skills

Customer service

Order processing

Quotes creation

Problem solving

Education

Post-secondary education

Tools

CRM software

ERP systems

Job description

DNOW, a MRC Global company, seeks a Sales & Service Representative to handle B2B customer service through the PVF order process. You will create and enter quotes, process orders, and resolve customer issues to maximize value and drive margins.

The role focuses on responding to quotes, processing orders, and maintaining strong customer relationships to support safety and financial performance.