PVF Inside Sales & Service Specialist

DNOW; Appleton (WI); On-site; USD 42,000 - 65,000; Full time

Job summary

MRC Global is seeking a Sales & Service Representative in Wisconsin to handle B2B customer service during the PVF order process. You will create quotes, process orders, and resolve issues to maximize customer value and support company strategies.

Ideal candidates have 1+ year in a customer-facing role, a valid driver's license, and strong computer and communication skills to drive sales opportunities and ensure on-time fulfillment.

Qualifications

• 1+ year in a customer-facing role or inside sales.
• Must have a valid driver’s license and clean record.
• Ability to source quotes, process orders, and resolve issues.

Responsibilities

• Respond to customer requests for quotes and source products from inventory or suppliers.
• Build quotes that balance customer value with profitability.
• Process orders and communicate status to customers and internal teams.
• Verify pricing, delivery schedules, and AML/compliance requirements.
• Coordinate with suppliers and internal departments to fulfill orders.

Skills

Customer service

Quotes

Order processing

CRM software

Education

Technical/Trade School

Associate degree

Bachelor’s degree

Tools

MS Office

CRM systems

ERP knowledge

Job description

MRC Global is seeking a Sales & Service Representative in Wisconsin to handle B2B customer service during the PVF order process. You will create quotes, process orders, and resolve issues to maximize customer value and support company strategies.

Ideal candidates have 1+ year in a customer-facing role, a valid driver's license, and strong computer and communication skills to drive sales opportunities and ensure on-time fulfillment.