B2B Inside Sales Pro - Performance Bonus & Benefits

Inogen; Pittsburgh (Allegheny County); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with employer contribution and

Paid vacation and sick leave

Paid volunteer time

Job summary

Inogen is seeking an inside sales representative to drive business with B2B accounts in a highly collaborative team. You will handle outbound and inbound communications, qualify needs, and coordinate with Territory Account Executives to close opportunities.

You will work from a base of strong customer service and communication skills, with an emphasis on timely responses and accurate CRM updates, while contributing to the company’s compliance and service standards.

Qualifications

• Associate degree or a combination of training, education and experience that provides the required knowledge, skills, and abilities.
• 1-3 years sales/customer service experience, preferred.
• Intermediate knowledge/proficiency in Microsoft Office.

Responsibilities

• Build trust with providers by understanding their diverse needs for respiratory care and our products.
• Take initiative to organize target accounts, create strategic call plans, implement calls, and transition sales leads.
• Demonstrate a responsive pattern by responding to incoming calls, emails, and requests for information.
• Work with teammates to transition leads to Territory Account Executives.
• Accurately and consistently record customer information, activities, suggested improvements, problems you fixed, and updates in our CRM system to reflect your performance metrics.
• Ensure timely and accurate entering of samples requests and schedule follow-up time to pull through opportunities.
• Strives to routinely meet or exceed goals for call volume, create meaningful connections, and exceed expectations.
• The basics: Show up ready to work (maintain regular and punctual attendance), do the right things (comply with all company policies and procedures), and help out your colleagues (assist with any other duties as assigned).

Skills

Excellent communication

Team collaboration

Self-motivation

Problem-solving

Customer service

Education

Associate degree or equivalent

Product Expert certification

Tools

Microsoft Office

Job description

Inogen is seeking an inside sales representative to drive business with B2B accounts in a highly collaborative team. You will handle outbound and inbound communications, qualify needs, and coordinate with Territory Account Executives to close opportunities.

You will work from a base of strong customer service and communication skills, with an emphasis on timely responses and accurate CRM updates, while contributing to the company’s compliance and service standards.