Azure Virtual Desktop & Mobility Pro

CACI International; United States; Remote; USD 75,000 - 158,000; Full time

Job summary

CACI International seeks an Azure Virtual Desktop and Mobility Administrator to support the DoD Air Force IT program, operating and enhancing enterprise VDI and mobility across 187 bases using Azure Virtual Desktop and Intune.

You will automate tasks with PowerShell, triage incidents, and collaborate with cross-functional teams. A secret clearance and DoD experience are highly valued.

Qualifications

• Ability to obtain/maintain secret clearance.
• 10+ years of relevant experience (Bachelor’s Degree in applicable field may be substituted for 5 years of experience).
• Current certification for Security+ or any of CISSP, CCNA, or CCNP
• Experience installing and supporting Windows client systems and mobile devices.
• Ability to execute documented detailed technical processes.
• Good Windows Operating System problem-solving and analytical skills.
• Experience with Azure compute and storage resources.
• Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and clients.
• Exhibits strong customer service skills and can effectively communicate with end-users to understand and address their technical concerns.
• Displays a willingness to learn and adapt to new technologies.

Responsibilities

• Administer and maintain VDI and MDM using Azure Virtual Desktop and Intune.
• Support project activities and client contact that addresses the operational transition, deployment, and retirement services.
• Execute PowerShell scripts and other deployment capabilities to automate Azure Virtual Desktop (AVD) functionality and operations.
• Triage and troubleshoot AVD and mobility user and system issues, providing remediation steps to resolve them.
• Support Windows Zero Touch Implementation (ZTI) processes for AVD solutions.
• Manage Azure AVD resources and OS images; deploy monthly OS and application patches to existing AVD VMs.
• Assist in monitoring AVD resources to ensure sufficient virtual resources are available for DAF users.
• Act as a Purebred agent when requested.
• Use the government’s ITSM tool to track customer service requests and trouble incident tickets, manage one or more associated operational ticket queue(s), develop and report performance metrics, and support ticket reviews.

Skills

Azure

PowerShell

VDI

Intune

MDM

Windows OS

Security clearance

Tools

Active Directory / Entra ID

Microsoft Intune

Azure

Job description

CACI International seeks an Azure Virtual Desktop and Mobility Administrator to support the DoD Air Force IT program, operating and enhancing enterprise VDI and mobility across 187 bases using Azure Virtual Desktop and Intune.

You will automate tasks with PowerShell, triage incidents, and collaborate with cross-functional teams. A secret clearance and DoD experience are highly valued.