Azure & M365 Cloud Infrastructure Engineer

Jet Support Services, Inc. (JSSI); Chicago (IL); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Job summary

Jet Support Services, Inc. (JSSI) in Chicago seeks a Cloud Infrastructure Engineer to implement, support, and maintain cloud and collaboration infrastructure across Azure and Microsoft 365.

The role emphasizes reliability, security, and performance, with on-call duties and a focus on automation using PowerShell and Terraform. You will manage Azure and Windows Server environments, Exchange/Teams/SharePoint, and Entra ID, while participating in DR testing and identity lifecycle management.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Minimum 5 years' experience in Information Technology roles.
• Minimum of 3 years’ experience administering M365 environments with emphasis on Exchange, SharePoint, Teams, Intune, and Entra ID.
• Minimum of 3 years’ experience supporting the Azure Cloud Computing platform.
• Certifications are a plus (AZ-104, AZ-700, MS-102, CCNA).

Responsibilities

• Administer, monitor, and support the organization’s Azure Cloud Computing platform and Windows Server environment, ensuring optimal performance, security, and reliability.
• Implement and support cloud network and security services, including Azure Firewall and Network Security Groups.
• Administer and support the organization’s Microsoft 365 environment, primarily focused on Exchange, Teams, Teams Telephony, SharePoint, and OneDrive.
• Automate infrastructure provisioning, configuration, and routine operations using PowerShell scripting and infrastructure-as-code tools such as Terraform.
• Participate in Disaster Recovery testing and ensure backups are maintained.
• Onboard, offboard, and routinely audit the organization’s user and application identities using Entra ID while adhering to Identity and Access Management best practices.
• Configure endpoint devices using Intune and monitor to ensure compliance.
• Configure and support Cisco Meraki network hardware, the organization’s ticketing system, and other business SaaS applications.
• Respond to security alerts to eradicate threats within the environment.
• Lead and contribute to various infrastructure improvement projects and initiatives.
• Monitor infrastructure services using Azure Monitor, Log Analytics, App Insights, and other tools.
• Participate in on-call rotation and perform off-hours support and maintenance as required.
• Contribute to and maintain technical and procedural documentation.
• Stay informed on emerging technologies and industry trends to ensure our infrastructure remains up to date.
• Perform other duties as assigned.

Skills

M365 administration

Azure administration

PowerShell scripting

Security protocols

Project leadership

Education

Bachelor's degree in CS/IT

Tools

Terraform

Job description

Jet Support Services, Inc. (JSSI) in Chicago seeks a Cloud Infrastructure Engineer to implement, support, and maintain cloud and collaboration infrastructure across Azure and Microsoft 365.

The role emphasizes reliability, security, and performance, with on-call duties and a focus on automation using PowerShell and Terraform. You will manage Azure and Windows Server environments, Exchange/Teams/SharePoint, and Entra ID, while participating in DR testing and identity lifecycle management.