AYA ASSISTANT MANAGER

Graton Resort & Casino; Rohnert Park (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Graton Resort & Casino is seeking an Aya Assistant Manager to lead upscale dining operations, reinforce brand standards, and deliver exceptional guest experiences. This role oversees daily front-of-house activities, staff coordination, financial stewardship, and guest relations in a luxury setting.

As hands-on leader, you will collaborate with culinary leadership to align menus with brand vision, manage staffing, scheduling, budgeting, and ensure compliance with health, safety, and union

Qualifications

• Experience in luxury dining service and hospitality.
• Ability to lead and develop staff.
• Knowledge of health, safety, and sanitation regulations.
• Experience managing front-of-house operations in a high-volume setting.

Responsibilities

• Lead and manage all restaurant operations to ensure consistent excellence in service.
• Oversee staff scheduling, station assignments, and floor coverage.
• Recruit, train, and develop team to uphold fine dining standards.
• Monitor budgeting, forecasting, cost control, and revenue growth.
• Ensure compliance with health, safety, sanitation and union contracts.

Skills

Hospitality leadership

Guest relations

Front-of-house operations

Staff development

Job description

Position Summary

The Aya Assistant Manager supports the strategic and operational leadership of the upscale dining

restaurant, helping ensure exceptional guest experience while upholding brand standards and operational excellence. This role assists in overseeing daily front-of-house operations, staff coordination, financial stewardship, and guest relations.

The Assistant Manager helps reinforce the standards of service established by the General Manager,

contributing to a culture of hospitality, professionalism, and teamwork. This position requires a hands-on leader with strong knowledge of luxury service, solid operational skills, and the ability to guide and support a high-performing team in delivering the restaurant's commitment to quality.

Essential Functions

• Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and

promoting our values.

• Execute all Food Operation Department responsibilities by enforcing Graton Resort & Casino's policies and procedures fairly among all Team Members and in accordance with company's negotiated union contract.
• Lead and manage all restaurant operations to ensure consistent excellence in service.
• Recruit, train, and develop staff to uphold fine dining standards and foster a positive work environment.
• Monitor financial performance, including budgeting, forecasting, cost control, and revenue growth.
• Maintain compliance with health, safety, and sanitation regulations.
• Collaborate with culinary leadership to ensure menu execution aligns with brand vision and seasonal offerings.
• Handle guest relations with discretion and professionalism, resolving issues promptly and graciously.
• Oversee staff scheduling and station assignments, ensuring optimal floor coverage and operational flow while maintaining full compliance with Union agreements and labor regulations.
• This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.