AWS Technical Writer for Enterprise Infra & SOPs

MANTECH; Corridor North (MD); On-site; USD 85,000 - 105,000; Full time

Job summary

MANTECH seeks a motivated, career- and customer-oriented Technical Writer to join our AWS team in Annapolis Junction, MD. The role centers on creating and maintaining operations documentation, user guides, training manuals, and SOPs for cloud environments, working with engineers and SMEs to produce clear materials.

The ideal candidate has strong technical writing skills, experience with cloud SOPs, and a knack for stakeholder communications. TS/SCI with Polygraph is required.

Qualifications

• Bachelor’s degree in a technical discipline from an accredited college or university.
• 6 years of technical writing experience in programs and contracts of similar scope, type, and complexity.
• 4 additional years of technical writing experience (10 years total) may be substituted for a bachelor’s degree.
• Experience utilizing Confluence and JIRA for documentation workflows.
• Experience generating customer communications and stakeholder briefings.
• Experience producing SOPs for cloud environments.

Responsibilities

• Assist in preparing, organizing, and maintaining operations documentation, user guides, training manuals, and technical publications.
• Maintain a current internal documentation library for an AWS cross functional team.
• Apply grammar and technical writing concepts to author clear, structured copy based on engineering drawings and consultations with engineers/SMEs.
• Prepare reports, responses, customer communications, briefings, and presentations for diverse audiences.
• Partner with developers, engineers, and system owners to gather technical information and produce quality documentation and end-user training materials.
• Assist the operational project lead with daily functions.

Skills

Technical writing

Communication

Agile experience

Education

Bachelor’s degree in technical discipline

10 years technical writing experience

Tools

Confluence

JIRA

Job description

MANTECH seeks a motivated, career- and customer-oriented Technical Writer to join our AWS team in Annapolis Junction, MD. The role centers on creating and maintaining operations documentation, user guides, training manuals, and SOPs for cloud environments, working with engineers and SMEs to produce clear materials.

The ideal candidate has strong technical writing skills, experience with cloud SOPs, and a knack for stakeholder communications. TS/SCI with Polygraph is required.