Career Counselor

East House Corporation; City of Rochester (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

East House Corporation in Rochester, NY seeks a diligent Career Counselor to assist clients in achieving their employment and educational goals. The ideal candidate should possess a Bachelor's degree in a related field and have prior experience in human services.

This role involves conducting assessments, facilitating career development groups, and coordinating services with other treatment programs to foster client recovery and independence. East House is committed to creating a supportive and inclusive work environment.

Qualifications

• Minimum Bachelor's degree in human services related field with two years of experience.
• NYS motor vehicle license and safe driving record required.
• Qualified Mental Health Staff certification preferred but not required.

Responsibilities

• Conduct vocational assessments and counseling for clients.
• Facilitate groups focused on career exploration and job readiness.
• Integrate vocational services with rehabilitation and treatment.

Skills

Vocational assessments

Career counseling

Group facilitation

Client relationships

Community integration

Education

Bachelor's degree in human services

Job description

East House is a dedicated non‑profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long‑term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity.

The Career Counselor assists clients in developing and implementing comprehensive vocational rehabilitation programs that lead to engagement in employment, skills training, or educational activities. This role coordinates and provides pre‑vocational and vocational services aligned with individualized client goals, supporting overall recovery and self‑sufficiency.

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources.

Responsibilities

• Conduct vocational assessments, planning, and counseling for clients.
• Facilitate groups focused on career exploration, job readiness, time management, volunteerism, educational planning, and employment searches.
• Integrate and coordinate vocational services with other rehabilitation and treatment services.
• Refer clients to appropriate internal and external education, training, and employment.
• Coordinate community activities including volunteer placements and employer site visits.
• Promote the comprehensive array of East House vocational services.
• Participate in planning and execution of the RIT Enrichment Program and related.
• Maintain effective relationships with community service providers.
• Maintain accurate and timely client records per regulatory and agency standards.
• Track vocational outcomes through database management.

Other Duties

• Follow all applicable policies, federal and state laws, and East House compliance standards.
• Collaborate with the Office of Ethics, Compliance & Quality to address non‑compliance, and document corrective actions.

Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice.

Requirements

Education & Experience

• Minimum Bachelor's degree in human services related field and two years’ paid human service experience or equivalent combination of education and experience.

Licensure & Certification

• NYS motor vehicle license, safe driving record and availability of personal vehicle for work.
• Preferred but not required: Licensure or certification in human services.
• Qualified Mental Health Staff as defined by OMH Residential regulations required for work with OMH licensed programs.

Working Conditions / Work Environment

Traditional office environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility.

Physical/Mental Demands

The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair‑climbing.

Reasonable Accommodation

East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585‑238‑4800 or email your request to [e-mail]. Determinations on requests for reasonable accommodation will be made on a case‑by‑case basis.

EEO Statement

East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.