AVP, Strategic Partnerships & Operations

State Street; Boston (MA); On-site; USD 110,000 - 189,000; Full time

Benefits offered by this job

401K with company match

Insurance coverage (medical, dental, 1

Paid time off

Employee Assistance Program

Job summary

State Street seeks an Assistant Vice President, GCI, Partnership Strategy & Operations to evolve our outsourced implementation partnership model and manage day-to-day partner operations. You will interface with partners and internal teams to drive governance, SoW creation, and KPI oversight.

The role requires 7+ years in financial services, strong program management, and leadership skills, with the ability to influence across organizations and deliver strategic outcomes.

Qualifications

• Minimum Bachelor's degree or equivalent.
• Minimum 7 years financial services experience including Strategy Transformation, Vendor Management, and strong Program Management experience.
• Having proven experience in areas such as process re-engineering, analysis, and executive presentation skills
• Consulting background is considered a significant plus
• Industry certifications and/or consulting experience a plus
• Proven leadership and program management skills
• Proven strong communication, interpersonal, decision-making and negotiation skills
• Proven ability to work effectively with all levels of management
• Ability to influence and work collaboratively across multiple organizations to reach common goals
• Organized with the ability to multi-task in a fast-paced environment
• Adaptability and energy to excel with dynamic, evolving priorities
• Creative, innovative mindset; not afraid to propose new ways to solve existing problems
• Ability to understand broad scope of Alpha: including internal teams, clients, and vendor point of views
• Competencies required: demonstrated partnership governance, transformation experience, strong knowledge of implementations & Alpha organization, strong project management skills, analytical/problem solving skills, business/industry knowledge, communication versatility, teamwork and leadership, written and verbal skills
• Strong skills in Microsoft Office and able to use advanced features of PowerPoint and Excel SharePoint, project management and reporting automation skills
• Strong experience with relevant business tools including JIRA, Confluence, and Beeline

Responsibilities

• Contributing to evolving our partnership model and adjusting our operational activities over time to improve efficiency and effectiveness of our model.
• Working with procurement and our business teams to create Statements of Work (SoW) or Orders to create the contractual vehicles and capture the scope of the work outsourced by GCI teams.
• Managing these SoW & contracts in Beeline for resource onboarding and resource access management; along with appropriate review and approvals.
• Invoicing & Billing associated with contracted services
• Tracking partner level financial information & associated metrics vs. approved budgets and total contractual values.
• Enacting governance & oversight of partner teams including the management of SLA and KPI’s of deliverables in Jira.
• Managing impediments with stakeholders, driving program progress, escalating risks and issues, and recommending solutions.
• Applying strong business judgment to surface implications and practical, high impact options.
• Translating business challenges into actionable, structured approach for problem solving.
• Effectively balancing needs and requirements of competing priorities or teams to generate strategic forward-looking outcomes rather than tactical responses.

Skills

Strategy Transformation

Vendor Management

Program Management

Executive presentation skills

Communication

Negotiation

Team leadership

Education

Bachelor's degree or equivalent

Tools

JIRA

Confluence

Beeline

SharePoint

PowerPoint

Excel

Microsoft Office

Job description

State Street seeks an Assistant Vice President, GCI, Partnership Strategy & Operations to evolve our outsourced implementation partnership model and manage day-to-day partner operations. You will interface with partners and internal teams to drive governance, SoW creation, and KPI oversight.

The role requires 7+ years in financial services, strong program management, and leadership skills, with the ability to influence across organizations and deliver strategic outcomes.