AVP, GWPC Technical Manager

Sompo; Mount Juliet (TN); Remote; USD 160,000 - 175,000; Full time

Benefits offered by this job

Medical plans including PPO and HSA

401(k) Retirement Savings Plan

Paid time off and holidays

Tuition reimbursement

Job summary

A leading insurance company is seeking an AVP, GWPC Technical Manager to oversee the Guidewire Policy Center platform's performance and architecture. This role leads a high-performing development team to deliver innovative Commercial Insurance products and manage production support. The ideal candidate has significant experience in Java-based development and Guidewire implementation while fostering team leadership and collaboration across various departments. Comprehensive benefits and competitive salary range from $160,000 to $175,000 are offered.

Qualifications

• 10+ years of experience in IT, with 7+ years in Java-based enterprise application development.
• 5+ years of experience with Guidewire Policy Center development.
• Strong knowledge of enterprise integration frameworks.

Responsibilities

• Oversee application architecture and performance for Guidewire Policy Center.
• Lead development team in delivering new Commercial Insurance products.
• Manage production-related incidents and ensure timely resolutions.

Skills

Java-based enterprise application development

REST/SOAP APIs

Object-oriented design

Message queues

Application performance troubleshooting

Education

Bachelor’s or Master’s degree in Computer Science or related field

Tools

Guidewire Policy Center

Apache Tomcat

SQL Server

Postgres

Job description

Apply for the AVP, GWPC Technical Manager role at Sompo.

Location: Purchase, NY; Morristown, NJ; Conshohocken, PA; or Charlotte, NC.

What you’ll be doing

Platform Ownership & Leadership

• Serve as the application owner for the Guidewire Policy Center platform, overseeing its architecture, performance, and scalability to support Policy Submission and transaction processing.
• Lead a high‑performing development team in designing, developing, and delivering new Commercial Insurance products while ensuring system stability and availability.

Technology Strategy & Innovation

• Explore and implement cutting‑edge technologies, including advancements in Guidewire and AI integration, to enhance policy processing efficiency, reduce overhead, and improve business outcomes.
• Develop and enforce engineering standards around security, secure coding, logging, alerting, and automation.

Incident Management & Production Support

• Lead efforts to identify and address production‑related issues, managing Major Incident events during business and non‑business hours to ensure quick resolution and minimal business impact.
• Troubleshoot availability and performance issues across multiple layers of deployment, including hardware, operating environments, networks, and applications.

Collaboration & Stakeholder Management

• Partner with cross‑functional teams, including Project Management, Business Architecture, Product, Operations, and Testing, to scope, plan, and deliver projects.
• Act as a key technical liaison for the Policy Center team, building strong relationships with business stakeholders, IT groups, and vendors.

System Support & Ecosystem Management

• Oversee the maintenance, support, and enhancement of the Guidewire Policy Center ecosystem, including integrations with financial systems, claim systems, portals, third‑party vendors, etc.
• Ensure the platform operates in line with SLAs in production and non‑production environments.

Automation & Documentation

• Automate deployments to test and production environments using robust release pipelines to improve efficiency, traceability, and quality.
• Maintain and govern technical documentation, including architecture diagrams, sequence diagrams, deployment diagrams, and production runbooks.

Team Leadership & Governance

• Manage onshore and offshore teams, ensuring effective capacity planning, priority management, and adherence to development methodologies.
• Foster a culture of continuous improvement by mentoring team members and encouraging technical upskilling.

What You’ll Bring

Educational Background

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.

Technical Expertise

• 10+ years of experience in IT, with 7+ years in Java‑based enterprise application development and implementation.
• 5+ years of experience with Guidewire Policy Center development as a Technical Lead in end‑to‑end commercial policy products implementations.
• Strong knowledge of REST/SOAP APIs, object‑oriented design, orchestration platforms, message queues, and event messaging.
• Expertise in web servers (Apache Tomcat), relational databases (SQL Server, Postgres), enterprise integration framework, and developer tools.
• Proven experience in automating builds, deployments, and production support resolution using industry‑standard tools.
• Familiarity with monitoring and logging tools to troubleshoot and resolve application performance issues.

Domain Experience

• Demonstrated experience in the P&C insurance domain, with a preference for Commercial Insurance and Policy implementations.
• Guidewire Policy Center experience and certification required.

Leadership & Management Skills

• Prior experience managing technical teams across onshore/offshore models.
• Strong organizational, priority management, and resource planning skills.
• Ability to manage critical projects, deliver results within budget and timelines, and articulate technical solutions to business stakeholders.

Business Acumen

• Solid financial planning and budgeting skills.
• Proven ability to construct sound business plans and deliver measurable value for stakeholders.

Salary Range: $160,000 – $175,000. Actual compensation will depend on location, qualifications, skills, and experience.

Benefits summary:

• Two medical plans – Traditional PPO & Consumer‑Driven Health Plan with HSA and competitive employer contribution.
• Pharmacy benefits with mail‑order options.
• Dental benefits including orthodontia for adults and children.
• Vision benefits.
• Health Care & Dependent Care Flexible Spending Accounts.
• Life & AD&D benefits, with optional supplemental life coverage.
• Disability benefits with competitive salary continuation payments.
• 401(k) Retirement Savings Plan with employer contributions.
• Paid‑time‑off, company‑paid holidays.
• Parental Leave Benefits & Adoption Assistance.
• Employee Assistance Program.
• Tax‑free commuter benefit.
• Tuition reimbursement & professional qualifications.

Sompo is an equal opportunity employer and we intentionally value inclusion and diversity. We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Engineering and Information Technology

Industry: Insurance