AVP, Fund Order Services & Automation Leader

State Street; Quincy (MA); On-site; USD 70,000 - 130,000; Full time

Benefits offered by this job

401K with company match

Medical insurance

Paid time off

Job summary

State Street seeks a hands-on leader to build and launch a Fund Order Services solution for a strategic client and to run the service in BAU, driving execution across Operations, Product, FRS, Technology, Risk and client stakeholders.

You will define the operating model, establish automation, controls and a scalable delivery capability, then lead ongoing risk management, performance, and continuous improvement as the service expands to additional clients.

Qualifications

• Significant experience in fund operations, with strong preference for Fund Order Services, Transfer Agency, cash allocation, or related transaction-processing services.
• Demonstrated success building or transforming an operating service and carrying accountability into live production and BAU.
• Strong knowledge of operational risk, control design, technology-enabled operations, testing, implementation, and production support.
• Ability to lead senior and cross-functional stakeholders while remaining close to the detail to challenge assumptions and unblock execution.
• Excellent judgment, ownership, written communication, and ability to deliver in a fast-moving environment with evolving requirements.

Responsibilities

• Own the FOF workstream within the UC Regents uplift and manage from discovery through go-live, stabilization, BAU, and expansion.
• Define outcomes, priorities, milestones, dependencies, and resource needs; drive delivery.
• Create concise executive updates communicating progress, decisions, risks, dependencies, and actions.
• Lead through ambiguity and ensure commitments translate into completed deliverables.
• Design and obtain alignment on the end-to-end future-state operating model with automation, scalability, resilience, and clear ownership.
• Ensure requirements, user stories, processes, controls, testing, and implementation plans remain aligned and traceable.
• Make design decisions balancing client outcomes, risk, technology feasibility, and speed to market.
• Own completion of compliance and approval activities (NBPRA, ISRMP, Architecture Review Board, TPRM).
• Oversee the development of controls, SOPs, process maps, and contingency plans.
• Lead BAU governance, service monitoring, issue management, and continuous improvement routines.
• Build a repeatable model extendable to new clients and capabilities.

Job description

State Street seeks a hands-on leader to build and launch a Fund Order Services solution for a strategic client and to run the service in BAU, driving execution across Operations, Product, FRS, Technology, Risk and client stakeholders.

You will define the operating model, establish automation, controls and a scalable delivery capability, then lead ongoing risk management, performance, and continuous improvement as the service expands to additional clients.