Aviation Wheelchair Dispatcher

Menzies Aviation; North Charleston (SC); On-site; USD 34,000 - 44,000; Full time

Job summary

Menzies Aviation in South Carolina is seeking a dispatcher to coordinate wheelchair and cart services, maintain records, and communicate with clients and staff. You will handle communications, tracking, and documentation with professionalism.

Ideal candidates have a valid US driver’s license, dispatcher experience, English proficiency, and the ability to lift 70 lbs. The role includes weekend/holiday shifts and pre-employment screening.

Qualifications

• Must possess a valid US driver's license with a clean driving record.
• Minimum 1 year of experience as a dispatcher.
• Must be 18 years of age or older.
• Pass pre-employment drug screen and testing.
• Ability to read, write and speak English.
• Must be comfortable lifting 70 lbs repetitively.
• Must be comfortable working in all weather conditions.
• Pass FBI background check and obtain US Customs Seal.
• Must be available to work variable shifts including weekends and holidays.
• Must have a high school diploma, GED or six months' experience as an Operations Agent.
• Ability to remain calm and efficient under pressure.
• Competent in handling difficult situations.

Responsibilities

• Coordinate wheelchair and cart services between the Client and employees.
• Maintain all service transactions in wheelchair tracking program (Watershed and Excel).
• Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner.
• Maintain and distribute tablets and radios.
• Complete all required documentation and reports in a thorough and timely manner.
• Keep supervisor informed of needs and problems in assigned areas; maintain cleanliness of the work area.
• Provide general information and directions to passengers.
• Project a positive image and respond to inquiries from airlines, staff and public.
• Attend meetings and in-services as required.
• Utilize appropriate communications channels and maintain records, reports and files as required.

Skills

Driver's license

Dispatcher experience

English proficiency

Lifting 70 lbs

Flexible shifts

Calm under pressure

Conflict handling

Education

High school diploma or GED

Job description

Menzies Aviation in South Carolina is seeking a dispatcher to coordinate wheelchair and cart services, maintain records, and communicate with clients and staff. You will handle communications, tracking, and documentation with professionalism.

Ideal candidates have a valid US driver’s license, dispatcher experience, English proficiency, and the ability to lift 70 lbs. The role includes weekend/holiday shifts and pre-employment screening.