Aviation Warranty and Invoice Analyst

Bombardier Transportation GmbH; Tucson (AZ); On-site; USD 60,000 - 85,000; Full time

Job summary

Bombardier is seeking an Aviation Warranty and Invoice Analyst based in Tucson, AZ. You will review and finalize invoices, manage warranty programs with OEMs, and ensure accurate billing across service orders and parts.

You will work with SAP invoicing, monitor open work orders, and coordinate with customer project teams to resolve disputes and secure payments. A minimum of 3 years in invoicing and warranty is required.

Qualifications

• Minimum 3 years of invoicing and warranty experience.
• Experience in aviation parts, maintenance, or aviation invoicing.
• Thorough knowledge of SAP invoicing modules.
• Working knowledge of aviation vocabulary.
• Strong planning and organizational skills.
• Excellent interpersonal skills to work with sales, customers, peers, management.

Responsibilities

• Review and analyze service orders and invoices to ensure accurate billing and warranty adjudication.
• Prepare fiscal summaries and reports on margins for services performed.
• Manage OEM invoice disputes and claims from filing to payment resolution.
• Monitor open and billable work orders and warranty programs.
• Coordinate workload and mentor assigned staff to improve performance.

Skills

Invoicing

Warranty management

Aviation vocabulary

Communication

Team collaboration

Tools

SAP

Job description

When applicable, Bombardier promotes flexible and hybrid work policies.

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Retirement savings plan
• Employee Assistance Program

What are your contributions to the team?

• Review and analyze sales proposal to ensure that commitments for flat rates, special incentives, requirements for prepayments, early signing bonuses or any other special considerations are reflected in the invoice to the Customer and ensure Customer Project Manager is aware when necessary
• Review and analyze service order discrepancies and corrective actions in SAP ensuring that work performed is adequately described to adjudicate warranty and special programs
• Review and identify any labor, material, or outside service issues on work order (for example, cost/sell discrepancies, rates, discounts, cores returned, freight, and fuel) to ensure accurate billing to customer
• Prepare fiscal summary and reports concerning work packages to identify margin performance on service(s) performed
• Review preliminary invoices with Customer Project Manager to verify accuracy prior to sending to customer
• Prepare final invoice for customer(s)
• Complete process and administrative activities: electronic filing of invoice with OEM’s for claims, complete work order tracking system updates and close the work order
• Manage OEM invoice disputes and claims (from claim filing to resolving disputes and securing payments)
• Support the research for end Customer disputed invoices including issue credits and additional billings
• Monitor open and yet to be billed pipeline work orders
• Adjudicate warranty programs for Bombardieras required
• Interpret, adjudicate, prepare, and invoice Bombardier internal stakeholders and OEM(s) for service performed on customer aircraft for parts under warranty and for post warranty programs (ex. Smart Parts, Honeywell, Pratt & Whitney, and Rolls Royce)
• Verify and report on customer information for example, credit limit, warranties, and extended warranty programs
• Monitor open projects yet to be billed (WIP report)
• Interpret, prepare, and invoice Bombardier and vendors for service performed on customer aircraft and parts under warranty and post warranty programs, for example, Smart Parts, JSSI, Honeywell, Pratt & Whitney, and Rolls Royce
• Process complex work packages involving, for example, multiple payers, multiple warranty programs, complex vendor warranty programs (Rolls Royce, Pratt & Whitney, Honeywell)
• Prioritize, schedule, and coordinate workload and make job assignments for employees in assigned area
• Provide guidance, mentoring, training, and expertise to employees in assigned area to promote acquisition of job proficiency and performance improvement for day-to-day assignments
• Monitor sustaining activities, projects, and levels of customer service (e.g., performance metrics) for assigned area and report status, issues, and risks to immediate supervisor on a scheduled basis

How to thrive in this role?

• You have a minimum of 3 years of experience in invoicing and warranty
• You have experience in aviation parts, maintenance, or aviation invoicing.
• You have thorough knowledge of invoicing modules in SAP.
• You have a working knowledge of aviation vocabulary.
• You have thorough knowledge of vendor warranty and post warranty programs.
• You have thorough knowledge of aircraft maintenance process.
• You have computer skills necessary to operate word processing, spreadsheet, database, email, and web-based applications.
• You have planning and organizational skills necessary to prioritize and coordinate workload within a multiple project setting.
• You have strong interpersonal skills necessary to develop and maintain effective working relationships with sales team, customers, peers, management, and other departments.

Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.

Job Aviation Warranty and Invoice Analyst

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Requisition 15510 Aviation Warranty and Invoice Analyst