Aviation Technical Support & Parts Specialist

Dunn Belmont Limited; Broken Arrow, Northern (OK, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

FlightSafety International is seeking a Technical Customer Service Representative II to act as liaison to customers, provide reliable support, and maintain inventory data. You will input orders, manage stock levels in SOS, and assist with warranty and repair processes.

The role includes occasional after-hours AOG support and coordination of parts across centers, requiring strong communication, ERP proficiency, and teamwork within a fast-paced aviation training environment.

Qualifications

• Associates Degree in a technical field and 4+ years of experience.
• Inventory experience is a plus.
• Equivalent combination of education and experience acceptable.

Responsibilities

• Assist as liaison to Customer providing reliable support.
• Input and maintain inventory data in master files.
• Create and input orders into Syteline Customer Order Module.
• Maintain SOS stock levels and cycle counts.
• Provide AOG support during evenings/weekends.
• Coordinate surplus inventory dispatch to learning centers.

Skills

MRP

Spreadsheet

Database management

Communication skills

Teamwork

Education

Associates Degree in a technical field

Tools

Syteline ERP

SAP

Job description

FlightSafety International is seeking a Technical Customer Service Representative II to act as liaison to customers, provide reliable support, and maintain inventory data. You will input orders, manage stock levels in SOS, and assist with warranty and repair processes.

The role includes occasional after-hours AOG support and coordination of parts across centers, requiring strong communication, ERP proficiency, and teamwork within a fast-paced aviation training environment.