Aviation Systems Troubleshooter - Technical Operations

Gulfstream Aerospace; Savannah (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Gulfstream Aerospace in Savannah, GA is seeking a Technical Operations Specialist II to serve as primary contact for customers, advising on installation, service, repair and maintenance of Gulfstream aircraft systems.

The position requires a bachelor’s degree in aviation maintenance or related field, 5 years of aircraft maintenance/operations experience, and licenses such as A&P; you will coordinate with cross-functional teams, develop troubleshooting plans, and drive continuous improvement.

Qualifications

• Bachelor's degree in aviation maintenance or related field; 5 years related maintenance/operations experience.
• An A&P license or equivalent flightcerts may offset the degree.
• Strong technical knowledge of aircraft systems and maintenance procedures.

Responsibilities

• Responds to in-flight emergency calls and coordinates resources.
• Provides technical consultation to customers and internal teams.
• Develops troubleshooting plans for operator/aircraft needs.
• Directs exchange of technical data for repair drawings.
• Develops and updates troubleshooting procedures for Gulfstream aircraft.
• Use Lean methodology to improve internal processes.
• Support customer satisfaction and act as customer advocate.
• Perform other duties as assigned.
• Ensure compliance with engineering standards and regulatory requirements.
• Coordinate communication and documentation for service actions.

Skills

Customer-facing communication

Technical guidance

Cross-functional collaboration

Troubleshooting

Documentation

Lean methodology

Education

Bachelor's Degree in aviation maintenance

A&P license

EASA B1/B2 FlightSafety Master Technician

Tools

CATIA

SmarTeam

Exalead AIR

Mantra

IPC

AMM

Job description

Gulfstream Aerospace in Savannah, GA is seeking a Technical Operations Specialist II to serve as primary contact for customers, advising on installation, service, repair and maintenance of Gulfstream aircraft systems.

The position requires a bachelor’s degree in aviation maintenance or related field, 5 years of aircraft maintenance/operations experience, and licenses such as A&P; you will coordinate with cross-functional teams, develop troubleshooting plans, and drive continuous improvement.