Aviation Station Trainer

HHS Aviation, LLC (USA); West Palm Beach (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Medical

Dental

401K

Short Term Disability

Voluntary Life

Safety Incentive Program

Job summary

HHS Aviation, LLC is seeking an airport customer service professional in West Palm Beach, FL. Positions include full-time and part-time roles with day, evening, and night shifts.

Responsibilities include guiding passengers, aiding baggage services, and maintaining orderly baggage areas to ensure a positive experience. Candidate should be 18+, fluent in English, with strong customer service, teamwork, and solid computer skills using Google Workspace and MS Office.

Qualifications

• Must be at least 18 years old.
• Excellent communication in English; team-oriented.
• Strong computer skills with Google Workspace and Microsoft Office.

Responsibilities

• Lead training classes to ensure high service levels.
• Maintain training records, schedules, reports, supply ordering, and billing.
• Audit training records and resolve discrepancies.
• Prepare and distribute reports detailing training activities.
• Manage employee and payroll information in HR system with confidentiality.
• Process applications and conduct interviews; support onboarding with fingerprints and badges.

Skills

Customer service

Teamwork

English proficiency

Attention to detail

Google Workspace

MS Office

Tools

Google Workspace

Microsoft Office

Job description

Location:Delta Airlines - Donald J. Trump International Airport - AVNPay Rate:Hourly - Hourly Plan, 18.50 USD HourlyWork Shift:Rotating Shift (United States of America)Job DescriptionResponsibilitiesWage: $18.50/hourFull-time and part-time positions availableDay/Evening/Night shifts availableBackground check, drug screen, and proof of employment eligibility requiredWe’re looking for friendly, compassionate, team players to join our airport customer service team!Guide the airport customer and baggage services team to ensure excellent service for every passenger to create a positive airport experience. Keep the airport baggage claim area neat and organized while assisting customers to find lost luggage.ResponsibilitiesLead training classes to ensure team members are able to provide the highest level of service possibleComplete and manage training records, schedules, reports, supply ordering, and billingAudit training records and resolve discrepancies as neededPrepare and distribute reports detailing training activities and needsManage employee and payroll information in the HR system while maintaining strict confidentiality of all station personnel recordsProcess employment applications and new hire paperwork, including assisting with interviewingSupport onboarding by processing fingerprinting and badging and providing information about benefits and policiesProvide coverage for supervisor shifts as neededFollow all HHS and regulatory procedures and best practicesAssist team members and management as needed to help the department operate efficientlyRequirementsMust be at least 18 years oldCommunicate effectively in English and work well in a team environmentComputer skills, including proficiency with Google Workspace and Microsoft products (Word, Excel, etc.)Excellent customer service and interpersonal skillsAttention to detail and excellent organization skillsPreferred: Proficiency in languages other than English, especially SpanishPreferred: XX experience (housekeeping, custodian, janitorial, room attendant, floor care technician, hotel operations, airline)Physical RequirementsStanding, walking, squatting, bending, twisting, kneeling, and reaching continuously throughout a shiftAbility to lift up to 50 poundsPushing and pulling carts or equipment (over 100 lb.) on tile and carpeted floors continuously throughout a shiftMust be able to operate equipment necessary to perform essential functions of the jobBenefitsWe offer flexible schedules, excellent training, competitive wages, work-life balance, job satisfaction, and promotion opportunities.Paid Time OffMedicalDental401KShort Term DisabilityVoluntary LifeSafety Incentive ProgramImportant to KnowApplicants must pass a background check, drug screen, and provide proof of employment eligibility in the U.S.Veterans and candidates with military experience are encouraged to apply.HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.