Aviation Security Operations Program Manager

Intuit, Inc.; City of Rochester (NY); On-site; USD 110,000 - 140,000; Full time

Job summary

Rocky Mountain Protective Service Inc. is seeking an experienced Project Manager - Aviation Security Operations to lead large-scale airport passenger and baggage screening in Rochester, NY.

You will serve as the senior on-site management representative responsible for operations, staffing, training coordination, quality assurance, regulatory compliance, customer service, risk management and stakeholder communications.

Qualifications

• Formal certification in program/project management is required or equivalent credential.
• At least 5 years of management experience in aviation security, airport operations or personnel-security services.

Responsibilities

• Provide overall leadership for passenger and checked-baggage screening operations.
• Manage a large, multi-shift security-screening workforce.
• Direct supervisors, leads, instructors and operational support personnel.
• Maintain staffing and qualified coverage during airport operating hours.
• Manage scheduling, leave, training, call-outs, overtime and irregular operations.
• Develop and monitor operational performance and quality-control measures.
• Identify operational risks and implement timely corrective actions.
• Oversee workforce performance, accountability, discipline and employee development.
• Coordinate training and certification requirements with training personnel.
• Ensure management and performance reports are complete and accurate.
• Lead management reviews and continuous-improvement efforts.
• Coordinate responses to weather events, disruptions, emergencies and irregular operations.
• Maintain professional communication with airport and government representatives.
• Protect Sensitive Security Information as required.

Skills

Project management

Leadership

Staffing

Scheduling

Performance management

Risk management

Stakeholder communication

Job description

Rocky Mountain Protective Service Inc. is seeking an experienced Project Manager - Aviation Security Operations to lead large-scale airport passenger and baggage screening in Rochester, NY.

You will serve as the senior on-site management representative responsible for operations, staffing, training coordination, quality assurance, regulatory compliance, customer service, risk management and stakeholder communications.