Aviation Project Manager Associate — Customer Programs

StandardAero; Augusta (GA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Relocation bonus

Sign-on bonus

Healthcare insurance

401(k) match

Paid time off

Annual bonus

FSA (H&DC)

Disability insurance

Life & AD&D insurance

Career development

Job summary

StandardAero Augusta is seeking a Customer Project Manager Associate, Airframe to direct day-to-day operations and act as the main liaison between customers and Crew Chiefs. The role focuses on achieving on-time delivery, coordinating cross-functional teams, and maintaining project performance across multiple aviation clients.

You will drive program plans, track milestones, budgets, and change orders while promoting company capabilities and ensuring compliance with quality and SMS policies.

Qualifications

• Experience in Business Aviation or an MRO environment.
• Minimum 3 years of Project Management experience in Aviation.
• Proficiency with Salesforce (CRM) and Microsoft Office (MS Project/ SharePoint/Excel/ Outlook).
• Must be available to work onsite Monday-Friday at Augusta, GA facility.
• Demonstrated ability to lead teams in a matrix environment (without direct reporting responsibility).
• Authorized to work in the U.S. without sponsorship.
• High School Diploma or GED equivalent.

Responsibilities

• Act as the primary point of contact between customers and Crew Chiefs for project objectives.
• Manage approximately five clients at a time across multiple projects.
• Establish detailed operational objectives and action plans to meet goals.
• Develop and oversee program plans and schedules with milestones.
• Use control systems and reports to measure progress (schedules, budgets, orders, labor, CCO).
• Identify challenges and implement corrective actions promptly.
• Ensure contract commitments are met per customer agreements.
• Coordinate activities across production, procurement, quality, logistics, and admin.
• Obtain customer approvals for scope changes and overtime as needed.
• Provide alternative solutions and recovery strategies for deviations.
• Drive sales by informing customers about capabilities and pricing incentives.
• Prepare quotations and manage warranty claims and programs.
• Review invoices for accuracy and contract compliance.
• Investigate and resolve customer concerns with internal teams.
• Ensure compliance with quality, SMS policies.

Skills

Team leadership

Communication

Project coordination

Customer relations

Education

High School Diploma or GED

Tools

Salesforce (CRM)

MS Project

SharePoint

Excel

Outlook

Job description

StandardAero Augusta is seeking a Customer Project Manager Associate, Airframe to direct day-to-day operations and act as the main liaison between customers and Crew Chiefs. The role focuses on achieving on-time delivery, coordinating cross-functional teams, and maintaining project performance across multiple aviation clients.

You will drive program plans, track milestones, budgets, and change orders while promoting company capabilities and ensuring compliance with quality and SMS policies.