Aviation Program Manager: Lead Global Aerospace Projects

Socket.dev; Erlanger (KY); On-site; USD 90,000 - 130,000; Full time

Job summary

L2 Aviation is seeking a Customer Success Manager to build relationships, solve complex challenges, and deliver an outstanding customer experience across aerospace programs. You’ll collaborate with engineering, production, supply chain, and leadership to ensure successful execution from requirements through launch and ongoing support.

You will lead cross-functional teams, manage program plans and budgets, monitor performance, and drive improvements to profitability and customer satisfaction.

Qualifications

• Bachelor's degree in Engineering or related field; equivalent experience may be considered.
• 5+ years in project/program or manufacturing management, aerospace preferred.
• Experience managing programs through full life cycle from requirements to launch.
• Strong cross-functional leadership and communication skills.

Responsibilities

• Serve as primary contact for assigned wire harness programs across full life cycle.
• Coordinate with Sales, Engineering, Production, and Quality to align scope and schedule.
• Develop and maintain program plans, budgets, milestones, and risks.
• Monitor cost, schedule, margin, quality, and delivery; drive improvements.
• Lead program reviews, customer updates, and closeout activities.

Skills

Project management

Cross-functional collaboration

Customer relationship management

Risk management

Negotiation

Education

Bachelor’s degree in Engineering/Business/Operations

Tools

ERP/MRP systems

Microsoft Office

Program/project management software

Job description

L2 Aviation is seeking a Customer Success Manager to build relationships, solve complex challenges, and deliver an outstanding customer experience across aerospace programs. You’ll collaborate with engineering, production, supply chain, and leadership to ensure successful execution from requirements through launch and ongoing support.

You will lead cross-functional teams, manage program plans and budgets, monitor performance, and drive improvements to profitability and customer satisfaction.