Aviation Operations Specialist: Flight Logistics & Service

QS Security Services, LLC; Columbus (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Health Savings Account

Wellness Programs & Discounts

Parental Leave of Absence

Life and Accident Insurance

Voluntary benefits

401(k) plan with company match

Job summary

NetJets Aviation, Inc. in Columbus, OH is seeking an Aviation Operations Specialist to support flight execution from booking through day-of operations. You will analyze airports, determine capabilities, coordinate tasks, and help customize options for Owners.

Join a globally recognized aviation leader with a strong safety culture and comprehensive benefits. The role requires 2–4 years of experience, high school education, and excellent communication with internal teams.

Qualifications

• Experience working in a service-oriented organization, preferably in Aviation.
• Solid understanding of general aviation operations.
• General understanding of aviation weather.
• General understanding of FAA crew duty and rest requirements.
• General understanding of International flight logistics and requirements.
• Excellent written and verbal communication skills with ability to customize delivery to multiple levels of audience.
• Possesses good judgment and strong collaborative skills.
• Ability to work a flexible schedule.

Responsibilities

• Effectively communicate options to support the best possible flight experience and are customized to the Owner and the context of flight.
• Carry out quality and service reviews of flight reservations and then take ownership of mitigation options.
• Assist with airport research and analysis by gathering information and coordinating with airport, city, and state contacts.
• Act as the central point of contact for operational and service-related questions that arise at time of booking with subsequent follow-up, consulting with teams as necessary.
• Ensure internal system information is current, accurate, and aligned with operational requirements.
• Perform other duties as assigned to support operational needs and Owner satisfaction.

Skills

Service-Oriented

Communication skills

Team collaboration

Problem solving

Flexible schedule

Judgment

Aviation knowledge

Education

High School

Job description

NetJets Aviation, Inc. in Columbus, OH is seeking an Aviation Operations Specialist to support flight execution from booking through day-of operations. You will analyze airports, determine capabilities, coordinate tasks, and help customize options for Owners.

Join a globally recognized aviation leader with a strong safety culture and comprehensive benefits. The role requires 2–4 years of experience, high school education, and excellent communication with internal teams.