Aviation Operations & Flight Support Specialist

Theuniversityunion; Bemidji (MN); On-site; USD 20,000 - 29,000; Full time

Job summary

Bemidji Aviation seeks an Aviation Operations Specialist to manage information flow between pilots, staff, and leadership. The role emphasizes accurate data entry, customer service, and effective communication in a fast-paced FBO environment.

Responsibilities include phone handling, tying together operations with maintenance and flight schedules, and using MS Office tools to keep records up to date. A high school diploma is required, with opportunities for growth in a dynamic team.

Qualifications

• High school diploma or equivalent required.
• Experience with MS Office applications (Access, Excel, Outlook, PowerPoint) preferred.
• Ability to gather, organize, and relay information clearly.

Responsibilities

• Gather, transfer, and disseminate information to staff and pilots in a timely manner.
• Answer phones and transfer calls appropriately.
• Process transactions over the POS system for aviation-related purchases.
• Provide exceptional customer service to FBO customers and coordinate with line staff.

Skills

Communication

Time management

Organizational skills

Problem solving

Customer service

Teamwork

Education

High school diploma or equivalent

Tools

MS Access

MS Excel

MS Outlook

MS PowerPoint

Job description

Bemidji Aviation seeks an Aviation Operations Specialist to manage information flow between pilots, staff, and leadership. The role emphasizes accurate data entry, customer service, and effective communication in a fast-paced FBO environment.

Responsibilities include phone handling, tying together operations with maintenance and flight schedules, and using MS Office tools to keep records up to date. A high school diploma is required, with opportunities for growth in a dynamic team.