Aviation Operations Duty Manager: Safety & Leadership

RiseMe; Houston (TX); On-site; USD 47,000 - 57,000; Full time

Job summary

Menzies Aviation in Houston, TX is seeking a Duty Manager to oversee ramp supervision, GSE maintenance and aircraft support teams. You will drive safety, resource management, and financial performance while ensuring compliance across operations.

The role requires a Bachelor's degree or equivalent experience, ramp and leadership background, and a valid US driver's license. Strong English communication and the ability to work variable shifts are essential.

Qualifications

• Bachelor's degree (B.A.) from four-year college or university; or two to five years related experience and/or training; or equivalent combination of education and experience
• Prior Ramp experience required
• Prior management, supervisory or lead experience in the Aviation industry preferred
• Must be 18 years of age or older
• Possess and maintain a valid US driver's license with a clean driving record
• Must pass pre-employment drug screen and all pre-employment testing
• Ability to proficiently read, write and speak English
• Excellent communication skills
• Able to remain calm under pressure
• Must excel in time management skills and require minimal supervision
• Able to work with a multinational work force, and to adjust to the local conditions of the station
• Excellent knowledge of cargo/ramp GSE
• A working knowledge of the IATA Standard Ground Handling Agreement
• Aptitude to develop the supervisory team, provide succession planning, and re-engineer business processes as demanded by changes in the business
• Able to support other stations as required and ensure own station responsibilities are covered when on leave
• A proven track record in managing a business unit
• Must be comfortable frequently lifting and/or moving up to 50lbs and occasionally lift and/or move up to 70lbs
• Must be comfortable working in all weather conditions
• Must be available and flexible to work variable shifts including weekends and holidays

Responsibilities

• Full accountability to the GM for Health & Safety issues, operational and financial performance
• Planning resource allocation in each business unit
• Routine liaison with customer representatives
• Liaison with internal and external customers and agencies
• Producing routine reports
• Supporting the development of the business units with accurate and timely project work
• Leading the station equipment planning cycle
• Ensuring compliance with all internal and external operational and administrative requirements
• Has the duty to suggest any improvements to working practices especially those relating to safety and security
• Must follow all Security procedures as required
• Other duties as assigned

Skills

Ramp experience

Management experience

English proficiency

Education

Bachelor's degree

Tools

IATA Ground Handling Agreement

GSE knowledge

Job description

Menzies Aviation in Houston, TX is seeking a Duty Manager to oversee ramp supervision, GSE maintenance and aircraft support teams. You will drive safety, resource management, and financial performance while ensuring compliance across operations.

The role requires a Bachelor's degree or equivalent experience, ramp and leadership background, and a valid US driver's license. Strong English communication and the ability to work variable shifts are essential.