Aviation Lounge General Manager: Guest Experience Leader

Sodexo; Kenner (LA); Hybrid; USD 74,000 - 96,000; Full time

Benefits offered by this job

Medical Dental Vision

401(k) Plan with Matching

Paid Time Off

Career Growth Opportunities

Tuition Reimbursement

Job summary

SodexoMagic is seeking a Lounge General Manager for the private Delta Sky Club at Louis Armstrong International Airport (MSY). You will oversee daily operations, lead service excellence, and drive performance across multiple service areas in a fast-paced luxury lounge.

The role emphasizes leadership, client partnership, and the ability to influence outcomes, with compensation and incentives linked to performance. Educational and experience requirements are listed in the ad.

Qualifications

• Education: Bachelor’s degree or equivalent experience.
• Management experience: 5 years.
• Related experience: 5 years in hospitality/food service.

Responsibilities

• Oversee daily lounge operations and service delivery.
• Lead and develop a multi-service team.
• Drive guest satisfaction and financial performance.
• Build client partnerships and optimize operations.

Skills

Leadership experience

Financial acumen

Communication skills

Guest service orientation

Education

Bachelor’s degree or equivalent experience

Job description

SodexoMagic is seeking a Lounge General Manager for the private Delta Sky Club at Louis Armstrong International Airport (MSY). You will oversee daily operations, lead service excellence, and drive performance across multiple service areas in a fast-paced luxury lounge.

The role emphasizes leadership, client partnership, and the ability to influence outcomes, with compensation and incentives linked to performance. Educational and experience requirements are listed in the ad.