Aviation Line Service Manager — Lead Ops & Safety

Atlantic Aviation FBO Services, Inc.; Eugene (OR); Sur place; USD 70 000 - 90 000; Plein temps

Résumé du poste

Atlantic Aviation FBO Services, Inc. seeks a Line Service Manager in Eugene, OR to lead line service operations, ensure safety and regulatory compliance, and deliver exceptional customer service.

The role emphasizes staffing, scheduling, and coordinating with customer service reps to guarantee timely, accurate service. Key duties include supervising ramp and fuel activities, maintaining quality standards, and driving operational profitability through strategic planning and staff development.

Qualifications

• 5 years of line service experience or equivalent in aviation field.
• Valid state driver's license and meet the company's insurability requirements.
• Meet Atlantic Aviation's operations and safety training requirements.
• At least 18 years of age.
• Consistently demonstrated good organizational and leadership skills.
• Participation in Atlantic Leadership Training.
• Good communication skills, both written and oral.
• Basic proficiency in Microsoft Office applications including Word, Excel and Outlook.
• Excellent customer relations skills required.
• Flexible work schedule may include working overtime, nights, on weekends, holidays, and be on call.

Responsabilités

• Maintain site practices and procedures that contribute to a safe, profitable, positive, and enjoyable work environment while applying the 'Atlantic Attitude' at all times.
• Supervise ramp, hangar, and fuel storage facility activities to assure safe, efficient and timely delivery of service to our customers.
• Ensure proper staffing and delegate work assignments for all Line Service workers; monitor daily aircraft arrivals and departures.
• Design and facilitate appropriate daily communication with Customer Service Representatives to ensure service accuracy and completeness.
• Interface with customers to ensure all servicing requirements are met and customer satisfaction is maintained.

Connaissances

Line service experience

Organizational leadership

Communication skills

Microsoft Office proficiency

Customer relations

Flexibility schedule (overtime/nights/

Formation

High school graduation

Description du poste

Atlantic Aviation FBO Services, Inc. seeks a Line Service Manager in Eugene, OR to lead line service operations, ensure safety and regulatory compliance, and deliver exceptional customer service.

The role emphasizes staffing, scheduling, and coordinating with customer service reps to guarantee timely, accurate service. Key duties include supervising ramp and fuel activities, maintaining quality standards, and driving operational profitability through strategic planning and staff development.