Aviation IT & Operations Coordinator

Planet Nine Private Air, LLC

Northern (KY)

Hybrid

USD 52,000 - 76,000

Full time

37 hours ago

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Job summary

Planet Nine Private Air, LLC is seeking an IT Support & Operations Coordinator to provide day-to-day IT help desk support, onboarding/offboarding, and administer essential regulatory and flight-ops systems. The role covers user accounts, MFA, and asset management for a 24/7 flight operation.

Ideal candidates have 3+ years in IT help desk, with aviation experience preferred; DER training within 90 days is provided. On-site at the Van Nuys, CA office; occasional after-hours support is required.

Qualifications

Bachelor’s degree preferred, or an equivalent combination of education and experience.
Minimum 3+ years of IT help desk or related admin support; business aviation experience preferred.
CompTIA A+ certification preferred; DER course within 90 days of employment.

Responsibilities

Serve as the first point of contact for IT support and resolve Tier 1 tickets.
Manage user accounts, access, MFA enrollment, and password resets.
Onboard and offboard employees and coordinate device provisioning.
Maintain IT asset inventory and lifecycle records.
Administer Zoom/Zoom Phone and other flight-ops systems; provide end-user training.