Aviation Ground Services Agent | Flexible Shifts & Ramp Ops

Trego-Dugan Aviation Inc; Bloomington (IL); On-site; USD 19,000 - 25,000; Part time

Job summary

Trego-Dugan Aviation Inc is seeking a Cross-Utilized Agent in Bloomington, IL. This part-time role supports live flight operations, handling customers from the ticket counter to the ramp, with duties across terminal and ramp areas.

The position requires a high school diploma, 18+ years old, valid driver's license, English literacy, and the ability to obtain a SIDA badge. Shifts include days, evenings, nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent.
• 18+ years old.
• Valid driver's license.
• Able to read/write English.
• Must obtain SIDA badge & pass pre-employment drug test.
• Authorized to work in the U.S. per Immigration Act.
• Open availability including nights, weekends, holidays.
• Must complete required training.

Responsibilities

• Process tickets, check baggage, monitor carry-ons, assign seats.
• Provide info on times, boarding, regulations, and seating.
• Handle denied boarding; arrange vouchers as needed.
• Comply with FAA, airline, and airport regulations.
• Support ramp, passenger assistance, and safety procedures.
• Communicate with team via two-way radio; report hazards.

Skills

Customer service

Safety minded

Teamwork

Flexibility

Communication

Education

High school diploma

Tools

Sabre

Amadeus

Job description

Trego-Dugan Aviation Inc is seeking a Cross-Utilized Agent in Bloomington, IL. This part-time role supports live flight operations, handling customers from the ticket counter to the ramp, with duties across terminal and ramp areas.

The position requires a high school diploma, 18+ years old, valid driver's license, English literacy, and the ability to obtain a SIDA badge. Shifts include days, evenings, nights, weekends, and holidays.