Aviation Ground Operations Lead – Safety & Communications

lliance Ground International; Columbus (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) match

Medical/dental/vision

Free uniforms

On-the-job training

Paid vacation

Employee assistance program

Travel discounts

Job summary

Alliance Ground International (AGI) is a major ground handling provider serving 100+ airlines across 61 airports in the U.S. and Canada.

The Ground Operations Agent will be the primary link between ground operations and customers, coordinating aircraft services such as de-icing, lavatory dumping, and refueling while ensuring safety and compliance. The role includes admin duties, billing sign-off, and leading ramp teams as needed.

Qualifications

• Must be at least 18 years old and have a high school diploma, GED, or equivalent work experience.
• Possess a valid driver’s license with a clean driving record.
• If work location is in the United States, authorization to work in the United States.
• Ramp and SIDA training to obtain airport authority identification security.
• If required by customer or role access, be able to secure a Customs Seal.

Responsibilities

• Coordinate aircraft service functions (de-icing, lavatory dumping, refueling) at the gate.
• Determine proper aircraft load factors with airline operations.
• Sign off on services for billing to the airline.
• Perform routine admin duties (GSE fluid inspections, equipment washing, debris removal).
• Serve as liaison with airline customers, pilots, and AGI operations.
• Direct and assist ramp agents with ground handling duties as needed.

Skills

Leadership

Communication

Math

Computer skills

Problem-solving

Time management

Education

High school diploma or GED

Job description

Alliance Ground International (AGI) is a major ground handling provider serving 100+ airlines across 61 airports in the U.S. and Canada.

The Ground Operations Agent will be the primary link between ground operations and customers, coordinating aircraft services such as de-icing, lavatory dumping, and refueling while ensuring safety and compliance. The role includes admin duties, billing sign-off, and leading ramp teams as needed.