Aviation Front Desk Specialist: Fast-Paced, Customer-Focused

Atlantic Aviation FBO Services, Inc.; Santa Monica (CA); On-site; USD 54,443,000 - 57,308,000; Full time

Job summary

Atlantic Aviation FBO Services, Inc. is hiring a Front Desk Customer Service Representative at SMO in Santa Monica, CA. You will be the first point of contact for clientele, handling reservations, fuel transactions, and general aviation services.

The role requires excellent customer service, a high school diploma or GED, and a valid driver's license. Availability for all shifts including overtime, weekends, and holidays is expected.

Qualifications

• Customer service/hospitality experience.
• High school diploma or GED certificate.
• 18 years of age.
• A valid state driver's license.
• Ability to comprehend and perform basic math calculations.

Responsibilities

• Provide customers with professional service and assistance
• Making hotel and catering reservations for inbound and outbound aircraft
• Processing customer purchases and fuel transactions
• Work closely with line service personnel and pilots, ensuring all customer service needs are met
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Skills

Customer service

Hospitality experience

Basic math

Valid driver's license

Age 18+

Education

High school diploma or GED

Job description

Atlantic Aviation FBO Services, Inc. is hiring a Front Desk Customer Service Representative at SMO in Santa Monica, CA. You will be the first point of contact for clientele, handling reservations, fuel transactions, and general aviation services.

The role requires excellent customer service, a high school diploma or GED, and a valid driver's license. Availability for all shifts including overtime, weekends, and holidays is expected.