Aviation Front Desk Customer Service Representative - Full Time Job

Atlantic Aviation FBO Services, Inc.; Hyannis (MA); On-site; USD 25,000 - 30,000; Full time

Job summary

Atlantic Aviation at Hyannis, MA is seeking a Front Desk Customer Service Representative to be the first point of contact for clients arriving at the facility. You will interact with flight departments and passengers, handling service requests for corporate aircraft, fuel, and catering.

Requires high school diploma or GED, 18+, a valid driver’s license, and strong customer service skills; willingness to work flexible shifts including weekends and holidays.

Qualifications

• Customer service/hospitality experience.
• Ability to comprehend and perform basic math calculations.

Responsibilities

• Provide customers with professional service and assistance.
• Making hotel and catering reservations for inbound and outbound aircraft.
• Processing customer purchases and fuel transactions.
• Work closely with line service personnel and pilots, ensuring all customer service needs are met.
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Skills

Customer service

Hospitality

Education

High school diploma or GED

Job description

Aviation Front Desk Customer Service Representative - Full Time JobHyannis, MA

Why You'll Love This Aviation Front Desk Customer Service Representative Job

Did you ever want to work in aviation but didn't know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk Customer Service Representative position with Atlantic Aviation at HYA in Hyannis, MA may be perfect for you!

Pay: $ / hour

Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty

In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations' flight departments and high-profile clients! In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft.

Use your experience and outgoing personality to build a career in aviation you areexcitedaboutand applyfor the Front Desk Customer Service Representative job today!

Front Desk Customer Service Representative Responsibilities

• Provide customers with professional service and assistance
• Making hotel and catering reservations for inbound and outbound aircraft
• Processing customer purchases and fuel transactions
• Work closely with line service personnel and pilots, ensuring all customer service needs are met
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Front Desk Customer Service Representative Qualifications

• Customer service/hospitality experience
• High school diploma or GED certificate
• 18 years of age
• A valid state driver's license
• Ability to comprehend and perform basic math calculations

We maintain a drug-free workplace and perform pre-employment substance testing.