Aviation Front Desk Customer Service Representative - Full Time

Atlantic Aviation; Aspen (CO); On-site; USD 33,000 - 47,000; Full time

Job summary

Atlantic Aviation at ASE in Aspen, CO is seeking a Front Desk Customer Service Representative. You will be the first point of contact for clientele arriving at the facility, handling reservations and payments and supporting charter operations.

Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty. Qualifications include customer service experience, a high school diploma or GED, being 18 years of age, a valid state driver’s license, and basic math

Qualifications

• Customer service/hospitality experience.
• High school diploma or GED certificate.
• 18 years of age.
• A valid state driver’s license.
• Ability to comprehend and perform basic math calculations.

Responsibilities

• Provide customers with professional service and assistance.
• Making hotel and catering reservations for inbound and outbound aircraft.
• Processing customer purchases and fuel transactions.
• Work closely with line service personnel and pilots, ensuring all customer service needs are met.
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Skills

Customer service

Hospitality experience

Basic math

Education

High school diploma or GED

Job description

Why You’ll Love This Aviation Front Desk Customer Service Representative Job

Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk Customer Service Representative position with Atlantic Aviation at ASE in Aspen, CO may be perfect for you!

Pay:

Starting pay at our ASE location is $28.90 per hour, which includes a base rate of $22.00 per hour plus a housing allowance rate of $6.90 per hour for ASE. The competitive pay structure ensure you earn a strong hourly rate while receiving additional support for housing expenses.

Schedule:

Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty.

In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations’ flight departments and high-profile clients! In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft.

Responsibilities

• Provide customers with professional service and assistance
• Making hotel and catering reservations for inbound and outbound aircraft
• Processing customer purchases and fuel transactions
• Work closely with line service personnel and pilots, ensuring all customer service needs are met
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Required Skills

• Customer service/hospitality experience
• High school diploma or GED certificate
• 18 years of age
• A valid state driver’s license
• Ability to comprehend and perform basic math calculations

We maintain a drug-free workplace and perform pre-employment substance testing.

Front Desk Customer Service Representative Qualifications

• Customer service/hospitality experience
• High school diploma or GED certificate
• 18 years of age
• A valid state driver’s license
• Ability to comprehend and perform basic math calculations

We maintain a drug-free workplace and perform pre-employment substance testing.