Aviation Front Desk Customer Service Representative - Part Time

Atlantic Aviation; Saint Augustine (FL); On-site; USD 21,000 - 29,000; Part time

Job summary

Atlantic Aviation – SGJ in St. Augustine, FL is seeking a Part Time Front Desk Customer Service Representative to welcome clients, coordinate arrivals, and support flight departments with professionalism.

You will handle reservations, fuel transactions, and general aviation services, working across shifts including overtime, weekends, and holidays, with opportunities for growth in a fast-paced aviation environment.

Qualifications

• Customer service/hospitality experience required.
• 18 years of age or older.
• Ability to comprehend and perform basic math calculations.
• A valid state driver’s license is required.

Responsibilities

• Provide customers with professional service at the Front Desk.
• Make hotel and catering reservations for inbound/outbound aircraft.
• Process customer purchases and fuel transactions.
• Collaborate with line service personnel and pilots to meet customer needs.

Skills

Customer service

Math calculations

Hospitality experience

Education

High school diploma or GED

Job description

Why You’ll Love This Aviation Front Desk Customer Service Representative Job

Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Part Time Front Desk Customer Service Representative position with Atlantic Aviation at SGJ in St. Augustine, FL may be perfect for you!

Pay: $17.50 / hour

Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty

In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations’ flight departments and high-profile clients! In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft.

Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Part Time Front Desk Customer Service Representative job today!

Responsibilities

Front Desk Customer Service Representative Responsibilities

• Provide customers with professional service and assistance


• Making hotel and catering reservations for inbound and outbound aircraft


• Processing customer purchases and fuel transactions


• Work closely with line service personnel and pilots, ensuring all customer service needs are met


• Occasional travel may be required to support another Atlantic location.


• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Required Skills

Front Desk Customer Service Representative Qualifications

• Customer service/hospitality experience


• High school diploma or GED certificate


• 18 years of age


• A valid state driver’s license


• Ability to comprehend and perform basic math calculations

We maintain a drug-free workplace and perform pre-employment substance testing.

Front Desk Customer Service Representative Qualifications

• Customer service/hospitality experience


• High school diploma or GED certificate


• 18 years of age


• A valid state driver’s license


• Ability to comprehend and perform basic math calculations

We maintain a drug-free workplace and perform pre-employment substance testing.